Manager, Finance, Global Workiva COE & Projects

The Manager, Finance, Global Workiva COE & Projects, reporting to the AVP, Financial Reporting and Projects, is responsible for managing Workiva-related activities to ensure effective adoption and usage within the global finance organization. The incumbent is a key member of the Global Workiva COE team, which plays a critical part in Finance transformation by leading the adoption of Wdesk reporting, along with implementation of Wdata as a foundational layer for reporting and disclosures. The COE collaborates with end-users and the IT function, to ensure successful and sustainable Workiva implementations across the Company.

Position Responsibilities:

Global User Enablement & Change Management

• Lead global enablement for Finance users; develop training, technical guidance, documentation, and best practices.

• Serve as a change leader, building confidence and capability across the Finance function regarding the use of Workiva.

• For implementations:

  • Assist in translating business requirements into scalable Wdesk and Wdata solutions.

  • Partner with IT on data sourcing and connectivity while maintaining Finance ownership of data quality and reporting outcomes.

  • Define standards for data linking, documentation and data usage where relevant, with emphasis on consistency and standardization

Wdata Strategy & Data Enablement

• Drive adoption of Wdata to enable controlled data ingestion, transformation, and validation.

• Support the design and rollout of Wdata as the single, trusted source for data sets used across reports and disclosures.

• Establish data governance practices within Wdata, including ownership, controls, and documentation.

• For implementations:

  • Partner with Finance, IT, and data teams to ensure scalable, auditable, and well-controlled data pipelines.

  • Reduce manual inputs and data manipulation by using data-driven workflows.

Center of Excellence Management

• Serve as a subject matter expert for both Wdesk and Wdata features and capabilities.

• Stay current on platform developments and new features.

• Manage relationships with critical collaborators outside of formal authority.

• Report on status against milestones, benefits, challenges, and lessons learned for initiative progress tracking.

• Foster culture of ownership, curiosity, and continuous learning.

Required Qualifications:

• University degree in finance, accounting, information technology, business technology management, MIS, or a related field.

• 5+ years of experience in finance, accounting, financial reporting, information technology, business technology management, MIS, or data architecture.

• Experience in data-enabled Finance transformation, reporting modernization, or data management initiatives.

• Solid ability to translate Finance requirements into scalable data and reporting solutions.

• Superb attention to detail and commitment to quality.

• Demonstrates good interpersonal skills with the ability to bridge finance, data, and technology.

• Strong data mentality (data quality, governance, and outcomes).

Preferred Qualifications:

• Experience with Workiva in a Finance or reporting environment.

• Experience implementing or scaling Wdata or similar Finance data platforms.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.