Manager, Expense Management

The Expense Shared Service team is primarily responsible for delivering trusted, strategic expense insights to customers, while continuously improving and initiating positive change across people, processes, and technology. The incumbent will be a key financial advisor to the Canada/Corporate/GWAM/U.S. Marketing team. The responsibilities include reporting, planning, and forecasting monthly expenses and expense savings initiatives, as well as supporting any other critical initiatives and projects, with a focus on Canada/Corporate/GWAM/U.S. Marketing functional reporting. Reporting to the Director, Global Marketing Expenses the incumbent will work closely with the Expense Shared Service team and collaborate with the functional business partners to provide streamlined support and thoughtful analysis to functional leaders and the Canada/Corporate/GWAM/U.S. segment expense team. The incumbent will possess the ability to work with people at all levels of the organization. The Manager will also be responsible for providing ongoing leadership to MBPS support staff.

Position Responsibilities:

• Deliver and present monthly expense reports to functional leaders and partners, ensuring data quality and developing reports that meet partner needs, along with providing valuable analysis and clear commentary on results

• Participate in the forecasting and budgeting process by partnering with key finance and business areas to develop and maintain accurate forecasts and budgets

• Demonstrate strong technical understanding of expense accounting, including company policies, with sufficient business knowledge to verify and analyze information effectively

• Report and analyze consolidated global function expense performance and outlook, identifying expense risks and opportunities, and recommending actions for business partners.

• Present ongoing and ad hoc analysis, history and future, to senior management across the Finance functions

• Use appropriate judgment to handle unexpected issues and requests, prioritizing work effectively and balancing resource requirements to achieve solutions

• Play an integral role in transformation activities within Canada/Corporate/GWAM/U.S. and the Expense Shared Service team, leading initiatives to collaborate across teams for continuous improvement

• Cultivate an innovative environment by supporting creativity and high-performance teamwork, expanding personal networks within the business area and finance teams, and driving continuous improvement in engagement throughout the organization

Required Qualifications:

• Accounting designation (CA, CMA, CGA, CPA) and/or CFA with 5+ years of relevant experience in progressive accounting roles

• University degree in business, finance, or equivalent

• Strong interpersonal and communication skills with the ability to collaborate, negotiate, and influence effectively, coupled with excellent relationship management skills

• Self-starter with solid independent judgment, problem-solving, and analytical skills, capable of working independently

• Results-oriented, able to manage expectations, work under tight deadlines, and handle competing priorities with strong organizational and project management skills

• Strong business acumen with the ability to communicate complex concepts and results clearly and concisely, both in writing and verbally

• Excellent customer focus and commitment to quality, demonstrating attention to detail

• Solid analytical and technical capability, able to assimilate and summarize large amounts of information from multiple sources for senior management, with proficiency in Microsoft Office and the ability to learn new applications quickly

Preferred Qualifications:

• Smartview/Essbase, Anaplan, PowerBI, and Lawson knowledge (or other complex GL package) would be an asset

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.