Executive Assistant

Manulife is seeking a dedicated Executive Assistant to provide comprehensive support to the Global Chief Compliance Officer, Global Chief Privacy Officer and Global Chief Ethics Officer.

This position is responsible for delivering administrative and operational support, requiring effective collaboration with members of the Global Compliance team and Executive Assistants supporting leaders across related functional and business groups, including the Executive Leadership Team.

This position is based in Toronto and reports to the Global Chief Compliance Officer.

Position Responsibilities:

You will provide comprehensive administrative support, including:

• Coordinating complex scheduling and calendar management, often within a dynamic environment.

• Drafting, reviewing, and sending routine and other communications as required.

• Organizing and preparing for meetings, including gathering documents and managing meeting logistics. This includes virtual and on-site meetings, townhalls, as well as the organization of periodic Senior Compliance Leadership team meetings.

• Serving as a primary point of contact and prioritizing matters requiring attention when necessary.

• Arranging travel and accommodation.

• Preparing, reconciling, and submitting expense reports.

• Facilitating team communications and event planning; assisting with preparation and distribution of meeting agendas and materials.

• Acting as a department records specialist for Global Compliance.

• Administration, management, and monitoring of systems and records access, including the management of departmental and functional SharePoint sites.

• Providing administrative assistance to related Compliance team members as needed.

• Preparing documents, reports, presentations, tables, and charts and assist with the generation of periodic and ad hoc regulatory and management reporting.

• Overseeing office supplies and equipment maintenance.

Additional Responsibilities:

• Draft documentation under the direction of the Global Chief Compliance Officer, Global Chief Privacy Officer and Global Chief Ethics Officer as required.

• Prepare legislative summaries and other briefing outlines when necessary.

• Provide support in managing regulatory reporting such as overseeing deadlines and outstanding issues.

• Providing administrative support for Compliance training, including monitoring of completion, as required.

Required Qualifications:

• Ability to work effectively as part of a team and build productive relationships across Manulife

• Resourcefulness, adaptability to changes, and readiness to take on new assignments

• Strong problem-solving and analytical abilities

• Sound judgment, with the capacity to prioritize tasks, work independently, and show initiative

• Proficient communication, editing, and proofreading skills

• Effective organizational and time management capabilities

• Proficiency in MS Office applications and a willingness to learn new software as needed

• Utilizing knowledge of company and departmental operations to answer routine inquiries.

• Maintaining confidential and sensitive information with discretion.

• Ability and interest to learn and leverage emerging technologies and approved AI tools

• Previous experience as an executive assistant or in a similar role is preferred

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.