AVP, Actuarial System Data and Reporting

Reporting to the Head of Actuarial Systems, the AVP, Actuarial System Data and Reporting will be responsible for leading the end‑to‑end actuarial data, reporting, and valuation systems change activities across Canada and the United States, with coordinating across Asia for global system components.

The role provides leadership across Reporting Stewards, Data Stewards, and Reporting, Process & Change (RP&C) teams to ensure actuarial reporting is accurate, timely, compliant, auditable, and scalable The AVP role plays a critical role in improving change management efficiency, driving global consistency where appropriate; and supporting the adoption of new technologies and ways of working.

Position Responsibilities:

• Oversee valuation system change management across Canada and the US, coordinating global system changes with Asia

• Influence and improve the efficiency and effectiveness of change management cycles, balancing delivery speed, business priority, control, and risk

• Drive global consistency in systems, data, and reporting processes where appropriate, while respecting regional regulatory and business needs

• Oversee the end‑to‑end data and reporting requirements for IT delivery and enhancements

• Coordinate and prioritize Risk Integrity functionality requests with Moody’s

• Lead annual Risk Integrity version upgrades, in coordination with Central Model Governance team for AXIS version upgrades

• Ensure timely and accurate quarter‑end and annual actuarial reporting, including production issue escalation

• Ensure strong data stewardship and governance practices, including data quality, documentation, and lineage

• Identify, assess, and mitigate data and process risks

• Navigate complex stakeholder environments to drive decisions and resolve issues efficiently

• Develop future ready skills and talent, and coach teams through high‑pressure situations

• Act as a change champion, supporting adoption of new technologies and ways of working

• Foster a culture of ownership, collaboration, continuous improvement, and resilience

Required Qualifications:

• FSA / FCIA, with 10+ years of actuarial experience

• Extensive experience in actuarial valuation and reporting

• Experience working with IT and actuarial systems

• Demonstrated ability to influence across teams with limited direct authority

• Strong coaching skills and ability to navigate difficult situations and conversations

• Strong analytical, problem‑solving and communication skills

• Demonstrated ability to lead change, operate in ambiguity, and deliver results in complex organizations

• Results‑oriented

• Bilingualism (English and French) is an asset. If the successful candidate is in Quebec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Key Problems / Challenges:

• Influencing diverse actuarial, finance, and technology stakeholders

• Managing competing priorities and timelines

• Exercising sound judgment in complex, high-pressure environments

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

If you are applying to this role in Massachusetts, please note the salary range is $156,700 - $290,900 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.