Education & Training Specialist- Full Time- Flexible Shifts- Surrey, BC

Reports to: Senior Manager, Lab Ops

Purpose of the Role

The Education &Training Specialist reports to the Senior Manager, Specimen Management, and is responsible for the coordination and distribution of continuing education materials for the MLT and LTAs. The Education & Training Specialist facilitates orientation sessions for new MLT and LTAs within BC Lab Operations and they are responsible for working with supervisors to develop and implement department training programs. 

Status: Full time 

Schedule: Variable shifts, should be able to travel 

Additional Requirements: Must be available to travel within British Columbia and occasionally to Ontario.

Number of positions: 1 

Start Date: ASAP 

This vacancy is for an existing position.

Your responsibilities will include:

• Working with Laboratory SME, identify current and future skill and knowledge gaps and design custom training programs to equip new/existing staff with the necessary skills.
• Develop training aids, including but not limited to handbooks, models, visual aids, presentations etc.
• Evaluate the effectiveness and quantify business results of completed training.
• Responsible for regular utilization of laboratory reports to determine the root cause of issues and implement corrective training.
• Maintains and manages department training programs, including training record retention.
• Develop/present/facilitate presentations in collaboration with Lab Ops leadership team.
• Supports the continuing education program for Lab Ops staff.
• Assists in problem solving related to training programs and provides input, as required, at meetings.
• Coordinates and acts as a resource for designated trainers within Lab Ops departments
• Coordinates the Orientation program for new MLTs and LTAs and tracks all participants of the program.
• Coordinates train the trainer sessions with support from QRA and tracks all participants of the program.
• Observes and executes all laboratory safety and security policies and regulations, including location and use of safety equipment, evacuation routes, disposal of contaminated material.
• Maintains knowledge of safety/WHMIS and TDG procedures
• Maintains confidentiality involving any information made available directly or indirectly about clients including physicians, patients, employees, and the company.
• Perform other essential tasks as assigned.
• Travel as required to labs within BC & ON.

What you bring to the role:

• Minimum 5 years MLT experience.
• Minimum 3 years of experience developing and conducting training programs.
• CSMLS Registered Medical Lab Technologist
• Ability to develop, present or facilitate presentations.
• Ability to react to change productively.
• Teaching experience an asset
• Demonstrated excellent written and verbal communication skills.
• Excellent interpersonal skills and the ability to relate to all staff.
• Proficient in using Excel, Word, and PowerPoint

What We Offer:

Salary range: $74,941 - $95,549 CAD annually (commensurate with experience).