Jobillico

Sign in

This recruiter is online.

This is your chance to shine!

Apply Now
Lactanet
Telecommuting

Customer Experience Representative

Lactanet

555 boul. des Anciens-Combattants, Sainte-Anne-de-Bellevue,QC
  • To be discussed

  • Full time

  • Permanent ,Telecommuting job

  • Day

  • Published since 3 day(s)

  • 1 position to fill as soon as possible

Apply Now

Benefits

Lactanet is accepting applications for a Customer Experience Representative Full-time position. The role of this position is to process, validate, and distribute information within Lactanet’s internal systems, ensuring accuracy and compliance with established procedures. Provide quality customer service and timely follow-up to internal and external customers. Support daily operations through document production, mailing, report distribution, and office logistics across Lactanet offices and laboratories. This position is part of a union.

Position Overview

  • Provide customer service and respond to internal and external inquiries by phone or email, resolving issues and ensuring timely follow-up.
  • Process, verify, and correct data to maintain accuracy, integrity, and timely reporting.
  • Manage herd registrations, service changes, data access requests, and report corrections.
  • Prepare and distribute reports, test results, and operational documents.
  • Coordinate mail, supplies, inventory, and administrative support for offices and laboratories.
  • Follow departmental procedures, maintain documentation, and contribute to continuous improvement and team effectiveness.

Working Conditions

Standard office working conditions. Hybrid work arrangement possible.

How to Apply

If you meet the qualifications for this position, please submit your resume to careers@lactanet.ca with Customer Experience Representative as the subject line.

Work environment

Work environmentsLactanet0
Work environmentsLactanet1
Work environmentsLactanet2
Work environmentsLactanet3

Requested skills

Qualifications & Experience

  • College diploma in Agriculture or an equivalent qualification.
  • Minimum of two (2) years of experience in a similar role.
  • Bilingual in French and English, both spoken and written an asset
  • Excellent communication skills.
  • Strong customer-service orientation and commitment to quality.
  • High level of accuracy, organizational skills, and attention to detail.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work effectively as part of a team and willingness to learn.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

College

Diploma

DEC

Completed

Work experience (years)

0-2 years

Written languages

En : Advanced

Spoken languages

En : Advanced

Apply Now

More similar jobs like "Customer Experience Representative"

See more similar jobs

Search more jobs

We create the perfect match

Jobillico displays the best jobs that fit your profile.

Upload your resume

job seekers also viewed.

See more >

Send by email

You must fill in all of the fields

(Please use the semicolon as email separator.)