Process Manager, Global Procurement

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About the Team:

Global Procurement (GP) provides procurement services to both KPMG International (KPMGI) and to member firms in situations where goods and/or services are being procured for multiple member firms.

Global Procurement focuses on driving a competitive commercial edge in contractual arrangements with KPMG’s suppliers while simultaneously managing reputational, commercial and contractual risk including:

• Leading the KPMG Procurement Leadership Forum, consisting of the US, UK, Germany, Netherlands, Australia, Italy, Spain, France, India, Canada, Brazil and KPMG International, in collectively defining and deploying best practices in procurement policies, processes, frameworks and toolkits.
• Aggregating the demand of planned purchases of goods and services across the network (KPMGI and member firms) and leveraging this scale to negotiate competitive contracts with third parties.
• Providing strategic sourcing services to key functional groups in KPMGI (e.g., Global IT Services, Global L&D, Global Collaboration & Knowledge, Global PPC, Global Marketing & Communications), in partnership with the International Office of the General Counsel (IOGC), Information Protection Group, Independence, Information Security & Risk, to enter into contractual relationships with third parties.

Global Procurement endeavors to drive a relentless focus on quality and excellent service, aligning its efforts on KPMG’s strategic priorities, and building a culture, wherein, working shoulder-to-shoulder in true partnership with our stakeholders is the norm not the exception

Role Summary:

The Process Manager owns the end to end lifecycle of Global Procurement processes, ensuring processes and Standard Operating Procedures are clearly defined, consistently applied, and aligned with policy, systems, and operational requirements. A core focus of the role is leading GP’s audit and compliance activities, including coordination with internal audit teams, governance of the Non Budgeted Items Policy, and ensuring robust controls, timely submissions, and sustained policy adherence.

Reporting to the Change Management & Process Senior Manager, the Process Manager works closely with cross functional stakeholders to support change, content, and engagement activities. This includes translating process and governance requirements into clear communications, practical guidance, and targeted training to drive adoption and ongoing compliance. The role also leverages AI enabled tools and digital ways of working to drive efficient, scalable, and audit ready Global Procurement operations.

• Own and maintain all GP’s process documentation, ensuring SOP and related guidance remain accurate, current, and aligned to how the function operates. Including design and refine new processes, working closely with Technology, Data, Category teams, and stakeholders to make processes efficient, scalable, and user‑friendly
• Design and refine new processes, working closely with Technology, Data, Category teams, and stakeholders to make processes efficient, scalable, and user‑friendly.
• Lead the end to end change governance process
• Prepare and organize all documents needed for audits and policy reviews that affect Global Procurement
• Manage the day‑to‑day running of the Non‑Budgeted Items Policy, making sure it is followed correctly
• Run workshops, review sessions, and discussions to help teams agree on process designs, improvements, and how changes will affect them
• Review Global Procurement SharePoint sites and document libraries to make sure content is clear, useful, and easy to find
• Support communication and change activities, including across Global Procurement strategic initiatives

• Bachelor’s degree (or equivalent experience) in Business Administration, Supply Chain, Procurement, Operations, Risk, or related discipline; Lean Six Sigma (Green Belt or above), Process Excellence, or Continuous Improvement certification (or equivalent experience);Change Management certification (e.g. Prosci, APMG, or equivalent)
• 5 + years’ experience in process documentation, process management, communications, compliance, Procurement or business operations
• Good understanding of leading procurement platforms (e.g., Coupa, Ariba, SAP SRM, ServiceNow S2P)
• Experience with content and knowledge management platforms (e.g. SharePoint)
• Proven ability to design, simplify, and govern end‑to‑end processes, including use of swimlane diagrams

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $75,000 to $100,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

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KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.