Description
Our client, Velan, a world leader in the design and manufacture of industrial valves for critical sectors (energy, oil and gas, chemicals, etc.), is an organization renowned for its innovation, quality, and international presence. They are seeking an Account Manager – Inside Sales / Customer Service, who will be the primary point of contact for Velan’s key distributors. Their mission: to provide exceptional customer service and manage strategic programs for major accounts.
Your Responsibilities- Manage key accounts: track orders, proactively communicate, and resolve issues.
- Administer inventory and pricing programs for your clients.
- Maintain and develop strong relationships with decision-makers.
- Collaborate with internal teams and regional managers to achieve objectives.
- Ensure order entry and tracking in the ERP system (Infor LN).
- Participate in monthly and quarterly reviews with clients.
- A solid and innovative international company.
- A strategic role at the heart of customer relations.
- A collaborative environment where your expertise makes a difference.
Location:
Montreal
