Digital Citizen Support Clerk

Position Summary
Interior Health has an exciting opportunity for a Casual Digital Citizen Support Clerk at the Kelowna Warehouse in Kelowna, BC.

Days of work: Rotating, Days

Shift times: 07:00 to 15:00, 08:00 to 16:00, 09:00 to 17:00, 11:00 to 19:00

How will we help you grow?
Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What will you work on?
This position provides direct citizen support for Interior Health’s digital tools including, but not limited to:
• MyHealthPortal, a patient portal application which enables citizen’s direct access to their electronic health record and provides various virtual functionalities;
• Patient online booking tools, which allows citizens to book and manage an appointment online for various support areas;
• Technologies and applications that support virtual care services, such as Zoom

What should your application include?
• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details;
• Your Resume indicating two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Qualfications
Education, Training and Experience:
Grade 12 and two years’ recent related experience or an equivalent combination of education, training and experience.
Ability to keyboard at 45 wpm.