Training Manager

51452 - Mississauga - Regular

Hiring Salary Range: $116,450.00 - 150,700.00 / year

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Specific Accountabilities:

• Manage and supervise staff of regular and rotational Training Specialists and Training Instructors engaged in the development and delivery of trades and technical training. Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule. Determine rotational staff requirements, establish performance and work objectives, assist staff in the preparation of their personal development plans and assess performance and provide feedback with established corrective action plans. Provide leadership through demonstration and response to staff requirements to achieve targets, plans, strategies and quality objectives to deliver service levels. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.
• Coordinate all trades and technical training delivery for Hydro One including training needs assessments, strategies, ensuring delivery in the most cost effective manner, interacting with clients and training staff on delivery and development of training program.
• Develop evaluation programs for trades training in conjunction with line managers. Supervise, plan and organize the work, manpower and resource requirements for the section. Be accountable for the preparation and submission of proposals for training and other comprehensive reports.
• Work with project teams, clients, technical specialists, suppliers, internal and external consultants, analyze performance problems and training requirements, prepare written documents and reports, make recommendations for new or revised programs, methods, training manuals and reference materials.
• Set the Standard for all Trades & Technical training courses, conforming to regulatory or industry requirements where appropriate.
• Maintain training course catalogue content, ensuring alignment of all programs. .Maintain content of the Training Document System (TDS) for Hydro One, ensuring all programs are current with their content managed by this system.
• Develop and maintain ability to assess the technical skills of current and new employees within Hydro One, which are required to perform their job. Assist client in performing assessments in order to recognize skill and knowledge deficiencies in employees, recommend training or related solutions, and implement and conduct approved and/or schedule programs. As a consultant to line management, recommend training or other interventions and implement as approved.
• Interact with senior management and customers in Hydro One concerned with the effective capability in trades and/or technical staff. Make effective contributions to these groups and influence the process as appropriate to achieve optimal results for Networks. Where necessary, influence others involved to accept an appropriate course of action in the face of differing viewpoints, objectives and priorities.
• Liaise with external training organizations and take proactive steps to meet the Hydro One current and future needs for high quality training services.
• Negotiate, consult and ensure compliance on qualifications, standards, test procedures, regulations, apprenticeship programs concerning trades staff, in conjunction with government ministries such as the Ministry of Training Colleges and Universities (MTCU), Technical Standards & Safety Authority, Ministry of Labour etc., ensuring optimal results for Hydro One. Manage the relationship and be the liaison between Hydro One , Work Method and Training, MEARIE and the Ministry of Training Colleges and Universities.
• Ensure Hydro One trades and technical training and related activities conform to government regulations including environmental control and worker health and safety regulations as well as directives governing the work within the specified scope of responsibilities. Ensure strict adherence to procedures, standing instructions, health and safety rules etc.
• Manage the Hydro One Trades and Technical Training within a set of financial parameters, recommending and implementing cost improvements to move the service to "best in class" competitive cost structures.
• Establish and maintain appropriate resource levels for training programs including tools, space, equipment and materials. Where appropriate to suit needs of customers, implement a mobile training program to ensure training is delivered as close to the customer as possible.
• Ensure training facilities are properly developed and maintained, including identifying upgrades and improvements required to meet ongoing needs of customers.
• Secure and execute contracts for external training where it may politically and financially benefit Hydro One, ensuring at the same time that it does not deter from providing best services to Hydro One internal customers. Ensure contracts are in place for all training. Make wise decisions about taking on any external training.
• Keep abreast of advances in trades training for 'Electrical Utility' type of companies.
• Ensure that training information is properly secured and that proprietary information is managed in accordance with company policy and sound business practices.

Selection Criteria:

• Requires leadership skills, a broad knowledge of technical and trades training, business management and technical writing skills, to design and develop training programs.
• Requires knowledge of economics, financial concepts, principles and related disciplines including financial analysis, management systems and budget administration to understand the economics of the business process related to the training industry and associated financial measures and processes.
• Requires computer skills to be able to use information technology solutions in the training service.
• Requires proficiency in written and verbal communications to write training material and reports and to interact effectively with students, temporary instructors, consultants, and clients
• Requires experience in a training function and field exposure in the appropriate technical areas to develop expertise in the practical aspects of the various occupations, the related equipment, materials, methods, procedures, safety and other practices.
• Requires experience to work effectively with external clients, determine training needs, develop appropriate training solution designs and techniques, implement appropriate training responses, assess trainee performance and capabilities, and evaluate program cost effectiveness.
• Requires experience in contract negotiations and dealing with objections when negotiating and administering service level agreements with both customers and suppliers.
• Requires experience in delivering customer service and being accountable for customer satisfaction, financial performance, business decisions and results involving the training function.
• Requires experience to understand the company's policies and practices and applicable federal and provincial regulations.
• Requires supervisory and managerial experience to manage subordinate staff.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline: May 19, 2026

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.