Manager, Transformation

Reporting to the Director, Transformation, the Manager plays a key leadership role in advancing HHS’ Organizational Strategy.

In this role, the Manager will guide high impact strategic initiatives, exercising the right balance between facilitation and authority to progress the work. Throughout the work, they will promote clinical excellence, continuous learning, and evidence-based innovation, ensuring progress is measurable, scalable and meaningful.

Drawing on extensive healthcare experience and business acumen, the Manager navigates seamlessly between diverse projects and groups, identifying integration opportunities, assessing organizational capacity, gathering inclusive input and evaluating organization risks. The Manger will also lead the development of proposals and submissions that support HHS, the local community and the Ontario West region while fostering working relationships with provincial ministries, municipalities and private-sector partners.

The Manager will work closely with HHS’ Senior Leadership Team, clinical and non-clinical leaders, physicians, and front-line teams, acting as a trusted advisor and utilizing clinical and operational expertise to positively influence behaviours across the organization and advance our shared commitment to the delivery of high-quality patient care. 

1. Five years of formal leadership in a clinical setting

2. Five years of relevant clinical experience in a healthcare setting

3. Graduate of a regulated healthcare professional program and registration with a designated college.

4. Master’s Degree in relevant field preferred, as well as a combination of LEAN, PMP, CMA, CPA

5. Knowledge of regional/provincial/national health care system and interaction of system within the clinical programs

6. Knowledge of relevant legislation, e.g. Public Health Act, Personal Health Information Protection Act, Professional/College/Association requirements and standards

7. Experience managing, coaching and developing others (formal & experiential).

8. Knowledge of budgeting processes and ability to analyze fiscal and patient care data (formal & experiential)

9. Awareness of program planning, standards development and program evaluation (formal & experiential)

10.  Strong business acumen; general understanding of business principles and how they apply to the unit’s operational needs (formal & experiential).

11. System-based understanding of healthcare operations to form linkages, cross-functional impacts and opportunity identification

12. Demonstrated ability to manage multiple and complex initiatives and to implement proposals and projects within established timeframes and targets

13. Ability to manage project actions plans, ensure appropriate frameworks and risk registries are in place, established terms of reference and resource requirements

14. Expertise in understanding operational excellence, quality improvement, change management and process redesign concept include lean/six sigma

15. Significant financial literacy and understanding of operational and financial implications of initiatives

16. Diplomacy and tact in leading at times uncomfortable conversations and reviews while aligning multiple perspectives to actionable initiatives and outcomes

17. Excellent communication (verbal/written), strong interpersonal and client service skills

18. Demonstrate ability to establish and maintain effective relationships and partnerships with key stakeholders

19. Strong leadership abilities and work effectively in a team oriented environment

20. Ability to create, implement and monitor project charters, targets, schedules, communication plans and other documents as required

21. Ability to work independently, organize workload, manage time and prioritize tasks