Business Clerk

The Medically Complex Program provides care for patients who are medically stable, but have multiple, complex chronic conditions requiring regular daily skilled assessment and treatment by an interdisciplinary team , with a goal to enhance the health and quality of life. St. Peter's Restorative Care offers a slow-paced client-centred approach to meet the rehabilitation goals of adults with complex needs. Rehabilitation is directed toward discharge to home, retirement home or long-term care by helping patients reach their maximum level of functioning, independence and comfort. 

The Business Clerk is responsible for providing clerical and receptionist services to the various Programs. Works collaboratively in an interdisciplinary team. Creates and promotes positive public relations. Communicates effectively across all departments and sectors within the hospital and with community health related institutions/agencies as well as with patients, family members and the general public. 

1. Medical Office Administration, including Medical Terminology, at Community College level
2. Minimum three years recent secretarial/clerical experience, preferably in a hospital setting
3. Demonstrated competence in general office procedures and secretarial/ administrative/clerical skills including: composition of routine correspondence, Microsoft Office Suite of applications (Word, Excel, Power Point, Access, Outlook), MIS reporting tools (e.g. GRASP, Point Click Care), Meditech, and the ability to learn and apply new applications as necessary
4. Demonstrated organizational and problem solving skills including being capable of working with minimum direction in a busy environment subject to frequent interruptions
5. Demonstrated strong interpersonal skills, initiative and ability to communicate effectively and the flexibility to interact with many and varied clients/patients/ families/physicians and other members of the interdisciplinary team
6. Knowledge of confidentiality, code of conduct and conflict of interest policies/procedures and practices and maintains compliance with all