Business Clerk

As a member of the healthcare team, the Business Clerk provides clerical and scheduling, administrative and/or business support to patients, families and those providing service and/or care, including clinicians and physicians, within Developmental Pediatrics and Rehabilitation Services. Functions according to the job description for Business Clerks. Additional responsibilities include support to our registration, scheduling and reception areas as needed.

1. Graduate of community college secretarial or office administration program
2. Minimum 2 years experience as Business Clerk in a pediatric outpatient tertiary care setting
3. Demonstrated knowledge and skills in using EPIC, MS Office, MS Access, MS Word, MS Excel, MS Exchange, MS
PowerPoint, Kronos
4. Keyboarding minimum of 40 wpm
5. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1
and 2 acquired in a different Business Clerk position, which may be subject to testing
6. Demonstrated excellence in telephone communication skills in a fast paced clinic environment
7. Mathematical skills related to clinic statistics, payroll and scheduling
8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
9. Demonstrated ability to set priorities and organize work accordingly
10. Demonstrated ability to deal with various hospital departments effectively and collaboratively
11. Demonstrated ability to appreciate the confidential nature of the position
12. Ability to sit for long periods, repetitive reaching, repetitive bending
13. Willingness to participate in a criminal reference screening process
14. Fluency in French will be considered an asset
15. Must be able to obtain a valid Vulnerable Sector Screen (VSS)