Analyste Conseil

At GIRO, our mission is clear: Improving quality of life around the world through software and services that increase the efficiency of public transport and postal delivery.

Joining us means contributing to projects and initiatives that makes a real difference to millions of people. Every line of code, every idea, every action, advances our impact around the world. Join us and let’s lead the way forward, together.

Why choose GIRO?

• Join a Quebec software company that is an international leader

• Advance your career in a collaborative work environment where expertise and commitment are the driving force behind every project

• Stability based on long-lasting client relationships and our long-term vision

Here, we focus on an inclusive and positive environment.

We offer a range of benefits, including

• Flexible working hours, including remote work for a balanced life.

• Team activities and annual traditions that we take pride in: 5 à 7, GIRO Day, trivia, sports competitions and more!

• A helping hand for your transportation, which could include reimbursement of your OPUS card or your BIXI.

• Drinks and snacks: Coffee, teas, hot chocolate and fruit.

• Group insurance tailored to your needs and group RRSP (with contribution of up to 5%).*

• Everyday support: Employee assistance program, telemedicine and mental health support.

• Training and professional development opportunities to grow, learn and discover your way forward.

*Only applicable to permanent employees.

The advisory analyst acts as a consultant to clients, sales teams, and project teams to establish the best use of GIRO products in a given context, particularly for optimization and artificial intelligence algorithms. They evaluate and recommend solutions to meet client needs while respecting the client's objectives and business rules.

YOUR MAIN RESPONSIBILITIES:

EXPERT SERVICES:

• Assist clients in their planning process to improve their use of the software and optimization tools.
• Help clients model a new operational reality and configure optimization tools to account for it.

PROJECT TEAM SUPPORT:

• Support project teams in their mandates using optimization tools.
• Execute project mandates, particularly algorithm calibration or advanced client training.
• Participate in estimating the effort required and timelines for the work to be performed.

SALES TEAM SUPPORT:

• Support certain commercial initiatives, notably by customizing a software demonstration with data specific to the targeted client.
• Reproduce and analyze the current situation of a potential client and calibrate the algorithms to produce and present solutions demonstrating gains as part of a proof of concept.
• Assist in drafting business proposals, participate in the promotion and sale of GIRO products and services through meetings, presentations, and demonstrations.

CONTRIBUTION TO PRODUCT MANAGEMENT:

• Communicate opportunities for new developments requested by clients or deemed of interest following an intervention.
• Participate in needs analyses, development meetings, and the roadmap exercise to accurately represent needs.
• Participate in client visits, conduct demonstrations and functional presentations, particularly for clients with whom developments are being considered.

• Education in transportation, operations research, artificial intelligence, engineering, or any other related fields.
• Minimum of 2 years of experience.
• Strong analytical and problem-solving skills.
• Ability to communicate in French and English for frequent communications with clients in both languages.
• Proficiency in Spanish or German (an asset).
• Availability and interest in occasional international travel.
• Demonstrated ability to collaborate within a team.
• Highly developed interpersonal skills, especially in a customer service context.
• Ability to work in ambiguity, curiosity, and resourcefulness.

Apply now and talk to our talent acquisition team. We look forward to meeting you!

In accordance with the norms and regulatory requirements which GIRO follows, all positions, whether open-ended, fixed-term or internships, must be subject to a criminal background check. Positions involving access to financial data are subject to a credit check. Checks are carried out in accordance with GIRO's established procedures.

Conditions of employment: Candidates must have the right to work in the chosen country at the time they are offered a job. Applicants are entirely responsible for obtaining any work permits, visas or other authorizations required for the position.