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Fed IT

Technical Support & Customer Service Specialist L1

Montreal,QC
  • 50000 to 65000 $ per year according to experience
  • Full time

  • Casual job

  • 1 position to fill as soon as possible

I'm Chahinez Hasnaoui, Recruitment Consultant at FED IT, specializing in the placement of information technology professionals.
Today, I'm excited to share a unique opportunity within a Quebec-based immersive technology company, a global pioneer in interactive and sensory entertainment experiences.

I'm Chahinez Hasnaoui, Recruitment Consultant at FED IT, specializing in the placement of information technology professionals.
Today, I'm excited to share a unique opportunity within a Quebec-based immersive technology company, a global pioneer in interactive and sensory entertainment experiences.

As part of a temporary replacement, you will provide first-level IT support to internal teams. Your role is essential to ensuring smooth operations during a key period between mid-December and early January.
Your responsibilities:
* Basic troubleshooting: hardware, software, and workstation issues
* User support for Windows and Office 365
* Assistance with peripherals: printers, monitors, accessories
* Support with network connectivity and resolution of simple incidents
* On-site support to assist employees in their day-to-day needs

* Experience in Level 1 technical support
* Strong knowledge of Windows, Office 365, and standard office environments
* Customer-oriented mindset, autonomy, and quick execution
* Available immediately
* Ability to work on-site in Longueuil

Conclusion
Looking to join a Quebec-based company at the intersection of entertainment and advanced technology, where your skills will have a real impact on the global customer experience?
This is your chance to become part of a passionate team recognized worldwide!


Requirements

Level of education

High school

Diploma

undetermined

Work experience (years)

0-2 years

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

JO-0210492