Product Analyst (ServiceNow)

Closing Date (MM/DD/YYYY):

Worker Type:

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Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

• Growth: Learning and development opportunities to help you thrive

• Hybrid work options

What you'll do:

• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Understand business needs, constraints and problems to identify solution options
• Ensure high quality of development and solution before product increment release

What we're looking for:

• Ability to understand different viewpoints of stakeholders
• Facilitate problem and solution negotiation between multiple business and IT stakeholders
• Relationship-builder and collaborator able to understand the needs of FCC’s employees
• Team player who embraces change and strives to improve and innovate processes
• Detail-oriented problem-solver with a passion for building great products

What you'll need:

• Bachelor’s degree in finance, marketing or commerce and at least three to five years of experience (or an equivalent combination of education and experience)

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.