Ward Clerk

Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.
• *Key Responsibilities**
- To respond to incoming telephone lines and take and relay messages as required;
- To greet visitors and directs them as appropriate;
- To maintain or assist in maintenance of resident records /files;
- To perform filing assignments for the DOC;
- To prepare and post the nursing schedule under the direction of DOC;
- To update and maintain the schedule daily, including calling staff;
- To input changes to the staff schedules daily and present to DOC for approval;
- To carry out various clerical duties and prepare reports or manuals as required
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
- To complete all other tasks as assigned.
• *Qualifications**
- Basic clerical/administrative skills
- Pleasant telephone manner with strong customer service skills
- Excellent organizational and communication skills
- Ability to deal with tight timelines
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• *Job Type**: Part-time

Schedule:

- Day shift
Weekdays and every other weekend
• *Education**:

- Secondary School (preferred)

Work Location: In person

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.