Operations Manager

Job Description

• Lead administrative team to deliver seamless and quality services for residents, families, and employees.

• Process and verify invoices, payments and remittances related to 3rd party providers, including agency staffing and independent contractors. Maintain external vendor relationships.

• Handle payments from families and all queries concerning billings from residents and /or families; manage resident intake, setup, on-going billing, collections, and discharges.

• Maintain and update resident and employee census records; ensures confidentiality of all financial, personnel and resident data; Create and communicate job postings for home/facility positions.

• Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment, and infection control.

• Acts as a Subject Matter Expert to Hiring Managers at the facility level on effective recruitment and onboarding best practices and manage end to end recruitment processes while coordinating new hire packages and an exceptional onboarding and orientation experience specific to Business Office New Hires.

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!