Description
Our client, a company in import and export, is looking for a Logistics Dispatcher. Under the supervision of the president and a member of the logistics team, the candidate will be responsible for coordinating daily tasks related to the ground transportation logistics of shipping containers and multiple cargo shipments.
Tasks & responsibilities :
-Review files/clients, assess and understand the related tasks and client requirements.
-Implement the logistics to efficiently execute the necessary and required operations for each file (e.g., requesting rates from our carriers for cargo delivery to a destination, scheduling cargo pickup by enclosed trailer, flatbed, drop deck, or other, contacting the consignee, and following up with clients).
-Conduct follow-ups and verifications with all parties involved (shipping line, customs broker, freight forwarder, CN, CP, Port of Montreal, carriers, and clients) to ensure the proper execution of tasks from the beginning to the end of the logistics chain.
-When necessary, effectively manage problematic situations and escalate them to the appropriate person to resolve the issue quickly and maintain a high standard of customer service.
-Ensure complete customer satisfaction by providing accurate information and addressing specific needs.
-Finalize the file and inform the client that everything is complete and meets their requirements.
-Make the necessary notes in the file for invoicing.
Monday to Friday from 7am-3pm
On-site position (Candiac)
Salary : to be discussed, depending on experience
Contract position with the high possibility of becoming permanent
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Tasks & responsibilities :
-Review files/clients, assess and understand the related tasks and client requirements.
-Implement the logistics to efficiently execute the necessary and required operations for each file (e.g., requesting rates from our carriers for cargo delivery to a destination, scheduling cargo pickup by enclosed trailer, flatbed, drop deck, or other, contacting the consignee, and following up with clients).
-Conduct follow-ups and verifications with all parties involved (shipping line, customs broker, freight forwarder, CN, CP, Port of Montreal, carriers, and clients) to ensure the proper execution of tasks from the beginning to the end of the logistics chain.
-When necessary, effectively manage problematic situations and escalate them to the appropriate person to resolve the issue quickly and maintain a high standard of customer service.
-Ensure complete customer satisfaction by providing accurate information and addressing specific needs.
-Finalize the file and inform the client that everything is complete and meets their requirements.
-Make the necessary notes in the file for invoicing.
Monday to Friday from 7am-3pm
On-site position (Candiac)
Salary : to be discussed, depending on experience
Contract position with the high possibility of becoming permanent
