Description
Position Summary
The Human Resources Manager is responsible for supporting and executing the organization’s human resources strategy for Quebec operations. This role partners closely with business leaders and employees to provide HR guidance and operational support across employee relations, compliance, talent acquisition, performance management, compensation, benefits, and HR programs.
The HR Manager serves as a key point of contact for managers and employees, helping to ensure consistent application of HR policies and practices while maintaining compliance with applicable Quebec and Canadian employment laws. This role balances strategic partnership with hands-on execution and plays an important role in fostering a positive employee experience and supporting organizational effectiveness.
This role will be remote until approx October 1st 2026, at which time it will become onsite at our client facility in Quebec.
Essential Duties and Responsibilities
Employee Relations & Compliance
- Serve as a trusted HR partner to managers and employees by providing guidance on employee relations matters, policy interpretation, performance concerns, attendance issues, investigations, corrective action, and terminations.
- Support conflict resolution and employee issue management in a fair, consistent, and compliant manner.
- Conduct or support workplace investigations and prepare documentation and recommendations as needed.
- Partner with leaders to address employee concerns and support a positive and productive work environment.
- Ensure compliance with all applicable federal and provincial employment legislation, including but not limited to:
- Quebec labour and employment standards
- Human rights and workplace harassment requirements
- Occupational health and safety obligations
- Pay equity and applicable leave requirements
- Privacy and employee records obligations
- Partner with legal counsel and leadership on complex employee relations issues and risk mitigation strategies.
- Maintain and update HR policies, procedures, and practices to ensure compliance and operational effectiveness.
- Maintain employee records and HR documentation in accordance with legal and company requirements.
- Support internal audits, compliance reviews, and reporting requirements as needed.
Talent Acquisition & Workforce Planning
- Partner with business leaders to identify staffing needs and support workforce planning efforts.
- Oversee recruiting strategies for salaried and hourly roles, as applicable.
- Ensure onboarding practices support employee integration, engagement, and retention.
Performance Management & Talent Development
- Coach managers on performance management best practices including coaching, corrective action, and employee development strategies.
- Identify training needs and support the implementation of employee and manager training initiatives.
- Promote employee engagement, accountability, and development through consistent HR partnership and support.
HR Operations
- Ensure accurate HR records, reporting, and data integrity within HR systems.
- Monitor HR metrics and reporting related to turnover, hiring, absenteeism, employee relations, and other key workforce indicators.
- Partner cross-functionally with Payroll, Benefits, Finance, Operations, and Legal to ensure alignment and effective support of the business.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field preferred.
- CHRP/CRHA designation preferred.
- 5+ years of progressive Human Resources experience, including significant experience in employee relations, compliance, and HR leadership.
- Prior experience supporting employees and operations in Quebec required.
- Strong knowledge of Quebec employment standards and Canadian HR practices.
- Experience advising leaders and managing complex employee relations matters.
- Demonstrated experience leading HR initiatives in a fast-paced, multi-site, or operational environment preferred.
- Experience with HRIS systems, reporting, and HR process improvement strongly preferred.
Knowledge, Skills and Abilities
- Strong knowledge of Quebec labour and employment laws, regulations, and HR best practices.
- Ability to influence and partner effectively with leaders at all levels of the organization.
- Excellent judgment, discretion, and problem-solving skills in handling sensitive employee matters.
- Strong communication skills, including the ability to navigate difficult conversations with professionalism and empathy.
- Proven ability to balance strategic thinking with hands-on execution.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Analytical mindset with the ability to interpret workforce data and translate insights into action.
- High level of integrity and ability to maintain confidentiality.
Language Requirements
- Bilingual in English and French, both written and verbal, required.
- Ability to communicate effectively with employees, managers, and external stakeholders in both official working languages relevant to the Quebec workforce.
Working Conditions
- This role will require being present at operating sites within Quebec and/or other Canadian locations, as needed.
- Flexibility of work schedule as needs arise during nights or weekends.
- Must be able to work in a fast-paced environment and manage urgent employee and business matters with professionalism and responsiveness.
We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to meet your needs in accordance with applicable laws. You can contact us directly at HR-Corporate@eclipseadvantage.com
Eclipse Advantage is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, age, national or ethnic origin, disability, or any other characteristic protected by applicable law.
