Description
Reporting to the Executive Director, the role of the Director of Strategy and Organizational Development works primarily at the regional level, to lead the Cree Board of Health and Social Services of James Bay (CBHSSJB)’s strategic planning process and guide the members of Executive Management in the development of the CBHSSJB’s strategic plan. The incumbent also leads strategic organizational development initiatives and related transversal dossiers, and ensures their integration and alignment throughout the organization.
The incumbent exercises leadership in a context of organizational transformation, and acts as change agent and facilitator to mobilize, motivate and align individuals at all levels, including those under their responsibility.
The incumbent acts as an advisor to the Executive Director and Executive Management and supports them in the implementation of their strategic initiatives.
This is done in a collaborative approach with various internal stakeholders and external partners, and with the goal of ensuring that the health and well-being of the people and different populations of the communities improves over time.
SPECIFIC FUNCTIONS
Strategic Responsibilities
• Supports the Executive Director in the development and execution of the CBHSSJB strategic initiatives and annual plan.
• Upon request, acts as an advisor and provides support to Executive Management to assist in their implementation of the strategic and annual plans.
• Monitors and helps ensure the alignment and integration of strategic plan and annual plans, organizational development initiatives and other strategic transversal initiatives, and advises the Executive Director and Executive Management of opportunities and risks related to the same;
• Participate in the development, management and implementation of budgets, initiatives, processes, internal procedures and policies, and ensure monitoring, as well as compliance in line with key performance measures for the resources and services under their direction.
Organizational Development Responsibilities
• Leads, in collaboration with internal stakeholders, the development and implementation of strategic organizational development initiatives (i.e. organizational values, culture, strategies, structures, etc.) including:
o Scanning the external environment to identify trends and researching leading practices;
o Engaging internal stakeholders and external partners regarding the same;
o Developing supporting documents (ex: business cases, presentations, budgets, project plans, etc.) to obtain approval for initiatives;
o Collaborating with internal stakeholders in the detailed planning, development and implementation of the initiatives; and,
o Monitoring progress and impacts of initiatives.
• Is responsible for the conceptualization, development and implementation of the CBHSSJB’s strategic and annual planning process, including:
o Researching and developing the strategic and annual planning processes;
o Developing administrative policies and regulations related to the strategic and annual planning process;
o Developing and maintaining processes and tools to support the strategic and annual planning processes, including mechanisms to monitor and track progress;
o Supporting internal communications activities related to the strategic and annual planning process; and,
o Providing and supporting training and coaching to internal stakeholders related to the implementation of the strategic and annual planning process.
• Is responsible for monitoring and reporting the progress related to the strategic and annual planning process, including:
o Evaluating the progress of the development and implementation of the strategic and annual plans;
o Identify opportunities and risks related to the development and implementation; and,
o Recommending and developing solutions to in response to identified opportunities and risks.
o Contributes, in close collaboration with the Executive Management, to the development of the organization’s strategic plan.
• Assumes the role of leader for specific strategic initiatives, as assigned by the Executive Director.
Risk Management Responsibilities
• Responsible for the organization’s Integrated Risk Management department, committees and system, including supervising the risk management professionals, overseeing the department budgets and other associate information technology and material resources, leading development and implementation of associated frameworks, materials and tools, and facilitating related committees.
• Collects and analyzes data, and prepares, circulates and presents select reports, as appropriate.
Resources Management Responsibilities
• Ensures the financial management of the Unit in part by overseeing the management of the budget for the Direction, namely by participating in the budget process and conduct follow-up on behalf of the Direction.
Administrative Responsibilities
• Oversees that all decisions are aligned with organizational values.
• Establishes and maintains effective communications and relations with managers across the organization and with external stakeholders.
• Making clear and thorough plans for projects and organizational objectives of their department, including steps/sub-objectives, resources, performance standards, and deadlines.
• Oversees the implementation of positive changes based on organizational data (audits, employee work satisfaction survey, organizational dashboards, retention and exit interviews, etc.).
• Oversees compliance and respect of the laws, regulations, ethics, norms, policies and procedures for the Direction, including leading by example by behaving in accordance with the organizational values.
• Ensures that the best practices related to program and staff supervision, standards of quality, standards of practice and Quality Assurance Program are implemented within the Direction.
REQUIREMENTS
Education & Experience
• Bachelor degree in administration or science or with a health or social related specialization and five (5) years experience in management in a health or social services setting or public organization. A certificate in administration is an asset.
• HL7 Certification or relevant experience with HL7 and interfaces, an asset.
• Data Analytics, Data Governance and/or Business Intelligence certification or relevant experience an asset.
Knowledge and Abilities
• Strong knowledge of data management and analytics leading practices and innovations in Quebec, Canada and internationally;
• Strong knowledge of clinical and administrative information technologies and systems (IT/IS) leading practices and innovations in Quebec, Canada and internationally;
• Strong knowledge of and experience managing information systems and data bases;
• Strong knowledge of data governance concepts, including data ownership and stewardship;
• Strong record in a senior level of administration;
• Strong analytical, critical thinking, decision-making, planning and organizational skills;
• Strong abilities in performance management, project management and continuous improvement;
• Strong abilities in the management, exploitation or analysis, summarization and presentation of information;
• Good knowledge of the MSSS laws, regulations, Network, orientations and programs for the management of Establishments in the MSSS health and social services environment;
• Good knowledge of current issues and trends in the MSSS environment, specifically as they relate to mandates, activities and challenges related to quality, performance, evaluation and ethics;
• Good knowledge of current Quebec Ministry of Health and Social Services (MSSS) IT/IS, requirements, strategy and future plans;
• Strong communication, facilitation and change management skills, with demonstrated ability to develop and maintain strong partnerships and effectively collaborate with clinical and administrative colleagues;
• Experience in the development of policies and procedures, specifically related to data management;
• Results-oriented, autonomous, flexible, and ability to multi-task;
• Able to work in a multidisciplinary environment and demonstrating a strategic vision, rigor and a great sense of ethics;
• Knowledge of indigenous peoples, history, traditions and context, especially Cree of Northern Quebec, an asset;
• Knowledge of Regional Board strategic planning, organization, coordination, budget planning and evaluation, and; operational delivery planning, organization, coordination and quality assurance systems, an asset; and,
• Knowledge of the James Bay and Northern Quebec Agreement (JBNQA), Section 14 and the Act respecting Health services and social services for Cree Native persons (Chapter S-5), is an asset.
LANGUAGE
• Fluent in English and French;
• Fluency in Cree is an asset.
OTHER
• Willing to travel to all 9 communities.
