Description
Are you a good listener, empathetic, and do you enjoy serving others? Are you looking to give meaning to your work, be proactive, and be part of the solution? At Cogir, we need people like you! Join our dynamic team and be part of a community where every action counts. Here, you'll have the opportunity to thrive in a stable and rewarding position, making a real difference every day. This position is ideal for retirees; welcome to our seniors.
POSITION DESCRIPTION:
Manoir Outremont, a private seniors' residence, has a job opportunity for a receptionist! Working in a residence is more than a job; it's a life experience. This is an opportunity to be recognized and valued, to participate in the continuous improvement of the service, and to make a significant difference in the daily lives of older adults! Permanent part-time position, 16 hours per week, Saturday and Sunday, plus some weekday and/or evening replacement work from 8 a.m. to 3 p.m. / 3 p.m. to 11 p.m.
ROLE AND GENERAL RESPONSIBILITIES:
- Analyze the clients needs in relation to the available properties
- Answer and redirect calls
- Assist your immediate superior and other team members with their daily tasks and administrative duties
- Ensure adequate communication between staff on different shifts
- Greet visitors
- Maintain good relationships with the residents
- Monitor the integration of a new resident
- Open and distribute mail
- Respond to residents' needs quickly and efficiently
- Update different administrative forms and documents
- 1 year of relevant experience will be considered an important asset
- A good working knowledge of Microsoft Word, Excel and Outlook (an asset)
- A good working knowledge of French and English, both oral and written
- A working knowledge of the software system Hopem (an asset)
- Customer service experience an asset
- knowledge of senior residences, a major asset
- Referral Program
- Free parking
- Uniform provided
- Sick days and time off for family obligations
- Employee Assistance Program
- Vacation
- Meal benefits
- Consistent schedule
- Free coffee, tea and herbal tea
- Human management approach
- Terrace and picnic area for employees
- A welcoming and tight-knit team!
