Description
POSITION DESCRIPTION:
ROLE AND GENERAL RESPONSIBILITIES:
- Assist the immediate superior and other team members in daily and administrative tasks
- Attending meetings of different committees
- Ensure communication and the circulation of information throughout the residence;
- Ensure the quality of services and the cleanliness of the premises, in particular ensuring compliance with norms and standards;
- Hire, train and evaluate employees under your responsibility as well as supervise, motivate and supervise them;
- Maintain good relations with residents
- Note resident requests and follow up
- Participate in the development of the company's objectives, priorities and action plans, in line with the mission and operational and overall objectives of the company;
- Produce required reports
- Provide customer service by analyzing the needs of the residence and residents as well as ensuring the continuity of services offered to residents by employees;
- Receive potential customers
- Respect and track expenses, control petty cash expenses within authorized limits;
- Support the OHS component to ensure that the standards are met;
- Support the general manager in his duties
- administering and maintaining the administrative procedures of the residence;
- A working knowledge of the software system Hopem (an asset)
- Undergraduate university education in administration or any combination of equivalent work experience;
- Experience in the desirable environment;
- Knowledge of the retirement home environment, a major asset
- Minimum 3 years experience in a similar position
- Proficiency in Word, Excel, and Outlook software
- Annual Performance Bonus
- Cellular provided
- Computer is provided
- Free parking
- Free meals
- Yearly salary to be discussed.
- Sick days and time off for family obligations
- Vacation
- Social Club activities, gifts and substantial discounts
- Human management approach
- Consistent schedule
- A welcoming and tight-knit team!
