Receptionist / Call Coordinator

Are you someone who can keep a smile even when the phone keeps ringing? Do you enjoy helping people, staying organized, and juggling multiple tasks without missing a beat? We’d love to meet you!

Join us as our Receptionist / Call Coordinator if you’re looking for a rewarding career with stable Monday-to-Friday hours! Want to work in a warm, modern, and supportive environment? And most importantly, be part of a team that is as passionate as it is professional? You’re in the right place!

Inspiring work environment
Work in a recently renovated clinic equipped with the latest technology, offering a bright, modern, and welcoming space where employee well-being is a priority.

Free parking
To make your life easier, free parking is provided for all employees.

Provided work attire
Focus on what you do best — we’ll take care of the rest. Professional work clothing is provided for your comfort and presentation.

Warm and dynamic team
Be part of a team where collaboration, positivity, and support are part of everyday life. Here, we grow together.

• Answer incoming calls courteously in both French and English.
• Contact patients by phone, text, or email to:
  • confirm, modify, or cancel appointments;
  • provide pre- or post-appointment instructions;
  • share general information (hours, location, preparation, required documents, etc.).
• Manage voicemail and clinic emails with accuracy and responsiveness.
• Schedule and confirm appointments in the system based on availability.
• Verify and update patient contact and administrative information.
• Identify urgent situations and refer them to the appropriate clinical staff.
• Collaborate closely with nurses, physicians, and administrative staff.
• Maintain strict confidentiality of all medical and personal information.

• Permanent full-time position.
• Daytime schedule, Monday to Friday only.
• Salary based on experience.
• Stable, professional, and collaborative work environment.

By joining Clinique Michel Pop, you become part of a team dedicated to delivering high-quality care while staying at the forefront of innovation in ophthalmology. Here, every team member is valued and supported in their professional growth.

So, what are you waiting for? Come meet us, discover our exceptional work environment, and see why our employees love working here!

Apply today and come write the next chapter of your career with us!