Under the supervision of the Showroom Director, the incumbent is responsible for supporting the client in his process of choosing flooring and purchasing ceramic, porcelain, vinyl, carpets, installation products, advising them on the products that meet their needs.
ADVANTAGES
- Competitive salary;
- Comprehensive group insurance program paid 100% by the employer;
- Group RRSP with employer contribution;
- Free parking and public transportation nearby;
- Gym;
- Social committee, employee discounts.
DUTIES AND RESPONSIBILITIES
- Welcome customers and provide personalized guidance throughout their projects;
- Respond to phone calls and emails, ensuring prompt and professional follow-up;
- Assess customer needs, plan projects, and prepare quotes, orders, and transfers;
- Follow up on orders and keep customers informed of their status and progress;
- Contribute to achieving the branch’s sales targets;
- Maintain up-to-date knowledge of products and industry trends;
- Manage and update showroom samples, including displays, orders, and labels;
- Contribute to product merchandising and the overall presentation of the showroom;
- Demonstrate autonomy, organization, and a proactive approach to managing customer files and follow-ups;
- Collaborate within a team-oriented environment focused on mutual support and strong working relationships.