Pro Shop Associate – Westshore Shopping Centre

• Location : Victoria, BC
• Job Type : Fulltime, Permanent
• Salary : $18.90 Per Hour

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Pro Shop Associate is a team member with a passion for and experience in fishing and hunting. The role requires to work with the fishing and hunting customers to identify their needs, assist them with finding products, explaining technical specifications of products and making professional recommendations to help them in making informed buying decisions.

Benefits:

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Ongoing training and learning
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Working for an employer that”s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities:

• Provides excellent customer service to all customers entering the Pro Shop by smiling, greeting customers and selling products.
• Connects with customers by sharing knowledge and experience of fishing/hunting.
• Identifies and evaluates customers” needs, guides customers to the location of requested items and explains technical details of merchandise.
• Answers fishing/hunting and product related questions and provides professional advice related to product information, technical features and methods of operation by using their experience and knowledge in fishing/hunting.
• Handles multiple customers in an effective, efficient and safe manner (e.g., never brings out more than one gun at a time).
• Remains a product “expert” through continuously learning about new products, stays current with new trends, emerging technologies and keeps up to date on in-store deals and promotions in order to provide accurate information to customers.
• Assists customers with hunting licenses and fishing licences.
• Stocks shelves and merchandises display areas to ensure sporting goods is organized and fully stocked.
• Assesses fishing/hunting market trends and the demand from the local community and suggests new products and ideas to attract and maintain customers (e.g., suggesting products specific for the species in the area).
• Operates computer and EFD gun and enters all relevant coding in Canadian Tire systems. Must be comfortable with technology.
• Complies with company, store and department policies.
• Assists with other Sports Department tasks as required.

Requirements / Skills

This position does require a Possession and Acquisition License (PAL). Applicants without this license will not be considered. Please indicate if you have your PAL in your application.

• Full-time positions do require some evening and weekend availability.
• Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
• Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
• Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
• Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
• Ability to resolve retail and/or customer issues.
• Ability to adapt and cope with challenging and changing situations.
• Positive attitude, punctuality and solid work ethic.
• Ability to consistently provide professional customer service, including in situations of conflicts.

More about the position:

Physical Demands and Working Conditions

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from “light” to “heavy”.

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Employment Verification

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Salary: $18.90 Per Hour

Vacancy Type:New

Job Type:
fulltime, permanent

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.