Military Family Services Program Specialist

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Under the direction of the Policy Development and Research Manager, the Military Family Services Program Specialist will be responsible for implementing projects within Military Family Services.

They will implement, track and report on key initiatives as directed by their supervisors within MFS. They will coordinate activities aimed to support families through military challenges like relocations, deployments and transitions, specifically in relation to

• increasing their access of critical services such as child care
• supporting the funding process by reviewing applications, assessing eligibility, and contributing to funding recommendations for local programs.
• supporting fund recipients by clarifying expectations, offering interpretive guidance, and answering program‑related inquiries
• reviewing reporting to ensure accuracy, completeness, and consistency with national templates

They will engage with other staff within MFS and CFMWS to action a network of support required to enhance the operational readiness of military members and the well-being of their families. As a valued staff member within MFS, they will be accountable for ensuring they deliver on strategic initiatives.

Education, Certifications and Licenses

College diploma or certificate in Social Science, Education, Administration, Community Development or a related field AND several years of experience in family support, social services or a related field

Experience

In program and service delivery

In developing and implementing community programs and services

In creating briefing materials and presentations

In community engagement

In establishing, sustaining and fostering a network of community contacts and partnerships

In applying policies, procedures and applicable legislation and regulations

In developing standardized content and operational procedures

In project management

In marketing, communications, proofreading, layout and design

In delivering family support services

In planning, coordinating and conducting training (including adult education)

In drafting correspondence

In budget administration

In personnel administration, as required

In working with a multidisciplinary team

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential. Bilingual (English and French) an asset

Reading: Advanced Level

Writing: Functional Level

Oral: Advanced Level

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

Interviews will be conducted virtually.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

This is a temporary position with an anticipated start date of June 15, 2026 and end date of October 31, 2030.

June 15 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.