Senior Manager, Fraud Analytics & Solutions Implementation

Address:

Join a high-impact team at the forefront of fraud prevention and digital transformation. In this newly created role, you'll lead the implementation and optimization of a next-generation fraud orchestration platform that connects multiple vendor solutions into a single, streamlined experience. You'll work closely with Fraud, Product, Technology, and Business leaders across the bank, gaining exposure to enterprise-wide initiatives that directly protect customers and reduce fraud losses.

Additional Details:

Applies knowledge of analytics algorithms and technologies to develop analytic solutions and support decision making. Develops and implements the strategies for technology as related to business requirements. Acts as a subject matter expert on BMO data and data modelling for criminal risk mitigation to guide management programs and investigation activities. Drives innovation through the development of data products, establishes best practices and influences data governance guidelines and policies.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

• Ensures alignment between values and behaviour that fosters diversity and inclusion.

• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

• Attracts, retains, and enables the career development of top talent.

• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

• Provides strategic input into business decisions as a trusted advisor.

• Acts as a subject matter expert on relevant regulations and policies.

• May network with industry contacts to gain competitive insights and best practices.

• Ensures alignment between analytics, business and technical sides of strategies to improve performance and effectiveness.

• Conducts independent analysis and assessment to resolve strategic issues.

• Helps determine business priorities and best sequence for execution of business/group strategy.

• Acts as the prime subject matter expert for internal/external stakeholders.

• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

• Monitors and tracks performance, and addresses any issues.

• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

• Applies risk mitigation and management methods to manage/refines risk approaches within the function/process. Ensures policies, processes and controls are implemented and adhered to.

• Develops/manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.

• Leads/participates in the design, implementation and management of core business/group processes.

• Identifies and understands new and emerging patterns of fraud, both external and internal.

• Identifies and acquires appropriate data for fraud analysis based on knowledge of BMO product, data warehouse systems and architectural linkages.

• Develops complex technical rules/ scenarios to maximize the effectiveness of fraud detection and prevention programs.

• Applies statistical, data mining and pattern analysis techniques to determine relationships between transactions, customer data and known/predicted fraudulent behaviours.

• Summarizes statistical findings, draws conclusions and presents actionable business recommendations.

• Conducts programming as required for data mining mainframe jobs and develops detection rules/ scenarios or automated reports for Investigator use.

• Develops and maintains models and metrics, scenarios, profiles and parameters used to improve the efficiency of fraud detection systems.

• Manages risk and minimizes losses through monitoring, controlling, audits and verifications in accordance with compliance requirements, policies, procedures and regulations.

• Provides leadership and oversight on the identification, analysis and resolution of issues, recommending appropriate courses of action and creating solutions.

• Supports development and execution of strategic initiatives in collaboration with stakeholders.

• Leads/participates in the design, implementation and management of core business/group processes.

• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

• Implements changes in response to shifting trends.

• Broader work or accountabilities may be assigned as needed.

• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

  Qualifications:

• Typically 7+ years of relevant experience and a Masters degree in related field of study.

• Advanced technical skills and knowledge.

• Advanced knowledge of fraud and security management.

• Advanced knowledge of Statistical Analyses and Human Behaviour Modeling.

• In-depth knowledge of risk and technology management as applied to fraud and/or criminal risk.

• Seasoned professional with a combination of education, experience and industry knowledge.

• Verbal & written communication skills - In-depth / Expert.

• Analytical and problem solving skills - In-depth / Expert.

• Influence skills - In-depth / Expert.

• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

• Able to manage ambiguity.

• Data driven decision making - In-depth / Expert.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.