Senior Portfolio Delivery Manager

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Senior Portfolio Delivery Manager (Hybrid)

Everyday Banking & Lending - Technology & Operations
People Manager - Team of 10 Project Managers

About BMO

At BMO, we are driven by our Purpose: Boldly Grow the Good in business and life. We’re here to help our clients make real financial progress and to create lasting, positive impact in our communities. As a member of our Technology & Operations team, you will help deliver the digital and operational foundations that enable us to serve customers with excellence, every day.

Job Summary

The Portfolio Delivery Manager is a key leadership role responsible for overseeing a team of 10 Project Managers and providing portfolio‑level governance on 12-15 concurrent technology and business initiatives within the Everyday Banking and Lending portfolio. This role ensures project delivery excellence, adherence to BMO governance standards, and timely escalation management across multiple channels, applications, and infrastructure platforms.

This leader brings deep expertise in project delivery, practice maturity, and change management, while serving as a trusted advisor to senior leadership. The role is ideal for a high‑performing, strategic people leader with strong delivery discipline and a commitment to empowering teams.

Key Accountabilities

People Leadership & Culture

• Lead, develop, and support a team of 10 Project Managers, fostering a culture aligned to BMO’s purpose, values, and leadership expectations.
• Build an inclusive, collaborative environment where employees can contribute their best work and grow their careers.
• Recognize performance, coach for improvement, and address issues proactively.
• Strengthen team capability through ongoing coaching, practice development, and skills uplift.

Portfolio Delivery Governance

• Provide governance oversight across 12-15 active projects, ensuring alignment to BMO methodologies, controls, and protocols.
• Oversee project health, status integrity, risk/issue management, dependencies, and budget adherence.
• Manage escalations and support Project Managers in resolving complex delivery challenges.
• Ensure consistent delivery practices and quality across diverse initiatives.

Strategic Partnership & Advisory

• Partner with senior leaders to shape strategic direction and recommend portfolio‑level priorities.
• Contribute to business case development, ROI assessments, and resource planning.
• Provide insights to help optimize delivery outcomes across Everyday Banking & Lending.
• Serve as a subject matter expert on portfolio execution, governance, and practice standards.

Practice Management & Operational Excellence

• Champion practice management maturity, including tools, processes, standards, and behaviours.
• Lead and support training, facilitation, and change adoption to enhance PM capabilities.
• Execute and continuously improve operational and practice management programs.
• Ensure consistent and scalable application of project management frameworks across the portfolio.

Change Management & Communication

• Lead change management activities including readiness assessments, execution, evaluation, and sustainment.
• Create and deliver communication strategies that support successful adoption and positively influence stakeholder behaviour.
• Partner across BMO to ensure aligned messaging and coordinated execution.

Data, Reporting & Insights

• Define reporting and analytics requirements to support insight-driven decision making.
• Integrate data from multiple sources to deliver clear, actionable reporting and portfolio insights.
• Ensure adherence to data governance standards and drive continuous improvement in reporting quality.

Vendor & Stakeholder Collaboration

• Act as day‑to‑day vendor point of contact, supporting solution implementation and sustainment.
• Build strong relationships across business, technology, and external partners to ensure alignment and delivery success.

Problem Solving & Continuous Improvement

• Break down strategic challenges, analyze data, and provide high‑impact recommendations.
• Apply creativity and judgment to resolve complex, ambiguous, or unique problems.
• Monitor shifting trends and adapt approaches to maintain operational excellence.

Qualifications

• 10+ years of relevant experience in project delivery in banking and financial sector, PMO, or portfolio management leadership.
• Post‑secondary degree in a related field, or equivalent experience.
• Professional certifications such as PMP, Agile Scrum Master, Six Sigma are preferred.
• Proven experience leading high‑performing teams and managing complex, multi‑project portfolios.
• Expert communication, stakeholder management, and collaboration skills.
• Strong analytical thinking, problem solving, and data‑driven decision‑making ability.
• Demonstrated ability to manage ambiguity and operate effectively in a fast‑paced environment.

Inclusiveness

BMO is committed to an inclusive, equitable, and accessible workplace where all employees feel valued and respected. We encourage applications from individuals of all backgrounds and are dedicated to supporting accessibility throughout the recruitment process.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.