Jobillico

Sign in

This recruiter is online.

This is your chance to shine!

Apply Now
Blouin

Réceptionniste d'hôtel

280 boulevard Hebert, Edmundston,NB
  • To be discussed

  • 24.00 to 32.0 h - Full time

  • Day ,Evening ,Weekend

  • 1 position to fill as soon as possible

Apply Now

Benefits

- Manage arrivals, departures and reservations;
- Provide guests with relevant information about hotel services as well as essential services outside the hotel;
- Manage complaints and respond to emergency situations;
- Perform administrative work related to the position;
- Perform any other related task or function related to the position, while ensuring that
company procedures and policies are applied.

  • Take, confirm, modify or cancel a reservation;
  • Greet guests upon arrival, verify reservation data;
  • Perform various transactions and/or data entry into Choice Advantage or other software inherent to the work at the front desk;
  • Assign rooms, hand over keys and provide information about the establishment;
  • Promote the establishment's services, tourist attractions and various activities in the region and make reservations as needed;
  • Receive and distribute mail or messages to customers;
  • Respond to customer requests (wake-up calls, room changes, etc.);
  • Handle and follow up on customer comments and complaints;
  • Any other tasks related to and/or necessary for the smooth running of operations.

Full-time daytime shift: Daytime shift from 7 a.m. to 3 p.m.
Full-time evening shift: Evening shift from 3 p.m. to 11 p.m.

Work environment

Work environmentsBlouin0
Work environmentsBlouin1
Work environmentsBlouin2
Work environmentsBlouin3

Requested skills

- Have an outstanding sense of customer service and know how to communicate in a professional manner;
- Be a team-oriented person;
- Be an excellent listener and know how to target the client's needs;
- Excellent command of spoken French and English;
- Have a good level of knowledge of basic computer software;
- Be flexible in terms of work hours and tasks to be performed;
- Be a rigorous person who cares about customer satisfaction;
- Knowledge of hotel software would be an asset.

  • Hold a high school diploma or vocational diploma or equivalent;
  • Bilingualism;
  • Proficiency in the Windows environment and the Office suite;
  • Knowledge of hotel management software (asset);
  • Ability to conduct monetary transactions;
  • Strong sense of customer service;
  • Sales skills;
  • Stress tolerance;
  • Speed of execution;
  • Responsible, resourceful, courteous and smiling;
  • Professional attitudes and behaviours (discretion, honesty, teamwork skills, autonomy, etc.)

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

High school

Diploma

DES

Completed

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Intermediate

Spoken languages

Fr : Advanced

En : Intermediate

Apply Now

Search more jobs

We create the perfect match

Jobillico displays the best jobs that fit your profile.

Upload your resume

Send by email

You must fill in all of the fields

(Please use the semicolon as email separator.)