ISL 24R - Application Support Specialist

The Team
The Corporate Projects and Strategic Operations division provides a range of organization-wide services in support of PGT operations. These include statutory organizational performance planning and reporting, corporate project management, internal and external communications, strategic and business planning, policy development, information management, technology services, research and evaluation, human resource coordination, and corporate training. The team is well-established and collaborates across multiple functions to support the organization’s overall effectiveness.

The Role
The Application Support Specialist provides support and expertise in the testing, tuning, upgrading, and maintenance of PGT applications. The role involves identifying and resolving Tier 2 and Tier 3 application issues, working closely with the Senior System Administrator, Senior Security Analyst, Technical Architect, and Database Administrator to ensure systems operate efficiently and reliably.

Qualifications:
Education and Experience Requirements

• Diploma, certification or equivalent in the computer science field.
• Three (3) years experience in assessing customer requirements, developing and implementing technical and business solutions; in a medium sized organization with remote offices with >250 employees

Provisos:

• Occasional travel is required

For questions regarding this position, please contact LBrown@trustee.bc.ca.

About this Position:
Flexible work options are available; this position may be able to work from home up to 5 days a week subject to an approved telework agreement.
There is currently a temporary opportunity available until June 30, 2027.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments
A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.