BAND 3 - Director, Policy & Appeal Management

The Team
The Employment and Assistance Appeal Tribunal is an established, small group of 10-12 people who work together with Tribunal Members throughout the province to deliver a fair, independent, and accessible appeal process across BC. The team actively supports equity, diversity, and inclusion by designing policies and practices that respect different experiences, remove barriers, and ensure everyone feels heard-whether they’re appearing in person, by phone, video, or in writing. Working alongside Tribunal Members, government partners, and community advocates, this team plays a meaningful role in helping people receive timely, impartial decisions that directly impact their access to essential supports.

The Role
As Director, Policy and Appeal Management, you lead the day‑to‑day operations of the Tribunal and turn the Chair’s vision into clear policies, processes, and practices that support fair and impartial appeal decisions. You actively guide work that improves access to justice, embeds equity, diversity, and inclusion into decision‑making, and removes barriers for people navigating the appeal process. This role offers meaningful impact, strong work‑life balance, and the chance to shape an accessible appeal system.

Qualifications:
Education and Experience Requirements

• A law degree from a school of recognized standing combined with three (3) years of legal experience in Canada.
• Three (3) years management experience including supervising staff.
• Three (3) years experience managing a budget and managing contracts.
• Three (3) years experience in managing a number of diverse and complex projects.
• Three (3) years experience drafting policy, briefing notes, correspondence and reports.

Preferences :

• Experience in administrative law and tribunal or quasi-judicial work.
• Experience working in a unionized environment.

For questions regarding this position, please contact emily.drown@eaat.ca

About this Position:
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.
This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.|

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.