Administrative Coordinator (hybrid: 2 d. from Saint-Hubert)

The Organization

Founded in 1992, Track Garantie Inc. has developed expertise in automotive protection management and is committed to remaining a leader in this field.

Our primary goal is to provide peace of mind to all our customers by offering flexible mechanical protection plans for all types of vehicles. The strength of our team and our solid financial structure provide the fundamental security that allows us to maintain long-lasting business relationships with our customers.

Our team is made up of passionate people who live our values every day: respect, kindness, integrity, innovation, and excellence.

Together, we aim higher to go further.

Track Garantie is currently growing rapidly and plans to enter the Ontario market shortly. With this comes a growing need to hire new, fully bilingual employees.

Are you an administrative coordinator with a passion for a job well done?

Join a growing company where kindness, respect, integrity, innovation, and excellence are at the heart of our values.

We are looking for a rigorous, proactive, and versatile Administrative Coordinator who can effectively support senior management while structuring the internal organization. You will play a key role in interdepartmental coordination, organizing the administrative department, and implementing solid processes to support the company's growth.

Main responsibilities

Management support

• Assist the general manager in her daily tasks (preparing documents, managing schedules, organizing meetings, etc.).
• Prepare and structure performance reports and dashboards for management.

Interdepartmental coordination

• Follow up on tasks assigned to various departments (customer service, complaints, business development, etc.).
• Maintain constant communication between teams to ensure the smooth progress of internal projects.

Organization of the administrative department

• Structure, organize, and optimize the company's administrative functions
• Develop, document, and implement clear, effective, and sustainable. administrative processes
• Implement management and monitoring tools tailored to the reality of a growing SME.

Administrative management

• Draft and format various professional documents (procedures, internal communications, minutes, etc.).
• Organize archives and ensure document compliance.
• Ensure the smooth running of daily administrative operations.

Human resources

• Work with HR to structure and implement the onboarding process for new employees.
• Support the updating of personnel files and internal policies.

Tool and data management

• Organize and maintain internal databases (Excel, CRM, in-house systems).
• Participate in the improvement of digital tools and work methods.
• Perform other related tasks as required by the team and the organization.

Qualities required to thrive in this role

• Dynamism.
• Positive attitude.
• Strong organizational skills.
• Rigorous.
• Attention to detail.
• Flexibility and ability to work in a constantly changing environment.
• Excellent communication skills.
• Autonomy and professionalism.

What we are looking for

• Degree in administration, office automation, management or a related field.
• Experience in a coordination or executive assistant role, ideally in an SME.
• Excellent ability to structure an administrative department and formalize processes.
• Proficiency in Microsoft Office, particularly Excel.
• Very good command of spoken and written French; English is an asset.
• Bilingualism, both spoken and written (communication in French is very important as our team is predominantly French-speaking, but communication in English is essential as we now serve a growing English-speaking clientele).

What we offer

• Be part of a growing organization that is also a leader in its market segment.
• Have a real impact on the growth and success of the company.
• Work in a dynamic and innovative environment offering great opportunities for continuing education, professional development, and career advancement.
• Grow in a workplace that encourages autonomy.
• Work in an organization that prioritizes work-life balance.
• Have free access to an online doctor 24/7.
• Grow within a diverse company where challenges are varied: you'll never be bored!

Ready to take on this challenge and contribute to our growth projects? Apply now and join a team that values your expertise and ideas!

We thank all applicants for their interest. Only those selected for an interview will be contacted.