Senior Consultant

Be part of the next chapter of improvement at the University of Alberta Hospital Group, including the Mazankowski Alberta Heart Institute, CK Hui Heart Centre, and Kaye Edmonton Clinics. As a member of the Continuous Improvement Program (CIP), you’ll work alongside skilled, committed colleagues focused on strengthening our system and supporting our people as we move forward into a period of growth and renewal.

As the Senior Consultant, Process Improvement, you will advance operational and clinical performance by partnering with leaders, clinicians, and frontline teams. You will serve as a coach, consultant, facilitator, and project leader-supporting teams to identify problems, use data effectively, design solutions, and sustain improvement. You will work with a high degree of independence, in close collaboration with CIP leadership, to strengthen a culture of continuous improvement and daily management across the UAH Hospital Group. Key accountabilities include: Coaching leaders and staff to build capacity in process improvement and continuous quality improvement Leading teams through structured problem-solving using Plan‑Do‑Study‑Act (PDSA) cycles Facilitating improvement projects and committees involving site, zone, and provincial stakeholders Supporting data‑driven decision‑making through problem assessment, metrics, and performance monitoring Contributing to strategic planning, business cases, system design, change management, and evaluation Encouraging innovation and exploring new approaches to improve patient experience, outcomes, and value You will foster an environment of teamwork, respect, and collaboration, and demonstrate commitment to AHS and UAH values, goals, and vision.

Quality improvement certification/designation (e.g., Lean, Six Sigma) from a recognized institution. Minimum 3 years of hands-on quality improvement experience, including planning, execution, reporting, monitoring, and evaluation. Minimum 3 years’ experience leading complex process improvement initiatives within a large, complex organization. Undergraduate degree in Business or a Health Science profession (or an equivalent combination of education and experience). Strong facilitation skills with the ability to analyze and communicate complex data and concepts to diverse audiences. Demonstrated strengths in problem-solving, organization, interpersonal communication, and managing multiple competing priorities. Excellent written and verbal communication skills, with the ability to work both independently and collaboratively. Proficiency in Microsoft Office applications, including Word, Excel, Visio, and PowerPoint.

Master’s degree or certification in health system leadership, change management, or project management. Knowledge of the AHS Improvement Way (AIW).

As Required.