Provincial Initiatives Consultant

Reporting directly to a Manager on the Clinical Business Initiatives team, the Provincial Initiatives Consultant (PIC) provides leadership and support for provincial patient safety and quality initiatives within Recovery Alberta and is accountable for the performance and outcomes of these initiatives. The incumbent will have a significant scope of influence via partnering, collaborating, and facilitating transformational change across the province. The PIC will follow evidence-informed methodologies and apply their direct patient experience and knowledge of legislation, policy and clinical best practices to assess requirements and identify solutions to complex patient safety issues and requests. They will apply project management and change management skills to coordinate and implement optimization requests in Connect Care which impact patient safety in Addiction & Mental Health. In addition, the PIC will have a high degree of digital and data literacy to analyze and synthesize patient safety information for diverse audiences, including executive leadership.

The PIC will also be responsible for: Providing direction, facilitation, and coordination to provincial initiatives that map across target populations, service areas and tiers of the care continuum. Conducting and partnering with operational teams to complete patient safety reviews. Networking with other provincial health authorities and Recovery Alberta operations to engage, educate and support them in the development, adaptation and implementation of patient safety work. Managing the organizational infrastructure required to achieve specific initiative deliverables, including establishing and overseeing the implementation of project plans, budgets, and progress and performance reporting.

A Master’s degree in a Health, Business or Social Science field. Registration with the appropriate regulatory college. A minimum of five years of experience in patient safety in a complex health care setting or an organization of significant size. Experience in the field of addiction and mental health. Equivalencies of education and experience may be considered.

The incumbent possesses a record of accomplishment in the following areas: Specialized expertise in evidence-informed methodologies, including patient safety, quality improvement, project management and change management. Extensive knowledge of clinical services, groups and professions and the processes that support changing clinical practice/processes. Coordination experience in project planning, execution, reporting, monitoring and evaluation. Significant experience in problem solving, risk mitigation, concerns and conflict resolution, and influencing and negotiation. Leadership skills, including demonstrated ability and comfort making decisions, coaching and teaching, and inspiring and building confidence in others. Demonstrated ability to engage and foster relationships with internal and external partners. Effective verbal communication and interpersonal skills, with the ability and comfort to lead presentations. Excellent writing skills, with the ability to author formal documents and reports. Strong strategic and systems thinking, particularly at the provincial level.

Experience with analytic software (e.g., Tableau, Power BI, Snowflake). Familiarity with EPIC (i.e., Connect Care). Certification/education in: Health systems leadership, Research and analytics, Quality improvement, Change management, Project management.