Manager

We are looking for a motivated and innovative Manager to lead the Lethbridge Recovery Centre, which is a medically supported detoxification service), Lethbridge Opioid Dependency Program, which includes the Narcotics Transition Services as well as the Cardston Opioid Dependency Treatment clinic. These dynamic programs exist within a recovery-oriented system of care and will be part of Recovery Alberta. The Manager is accountable for the overall operational leadership at all 3 distinct physical sites; however the portfolio is subject to change as needs and programming evolves. Currently, the Manager will report to the Director of Facility-Based Services. The Manager is responsible and accountable for the delivery of high quality, accessible, sustainable, client and family-centred, trauma-informed care that incorporates cultural sensitivity. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta. Manager portfolios may change due to programming needs and evolving organizational structures within Recovery Alberta.

The manager acts as a leader, mentor and consultant to program staff and promotes clinical development and education within the program settings. This includes fostering a culture of high quality, collaborative care as well as continuous improvement. Ensuring the effective deployment of resources, including human resources, and contributing to the development and implementation of operational plans are critical to the position. The successful candidate must demonstrate the ability to collaborate with a diverse range of stakeholders to plan and operationalize services which are client and family-centred, to manage complex situations with multiple demands and align with the organizational goals of improved access to effective quality care. This position is responsible (both individually and collaboratively) for: developing new services, program planning, fiscal management, implementing and maintaining standards of professional practice; hiring, supervising and evaluating professional and support staff; implementing changes related to processes and structures to achieve improved access, quality of care and resource allocation. The manager is a key liaison for the physicians and contracted service providers that support the sites.

A minimum of a Bachelor’s degree in a health profession. Equivalencies of education and experience may be considered. Registration with an appropriate Alberta Regulated Health Profession. A minimum of 5 years in a leadership related role, ideally in an organization of significant size, complexity and diversity.

Experience managing diverse human, financial and physical resources within a complex environment. Demonstrated ability to manage change and create innovative solutions for complex and diverse issues. Strong organizational skills, client-focused orientation and commitment to providing long-term quality services. Experience collaborating with physicians and other healthcare professionals. Leadership skills, including effective communication skills, demonstrated ability and comfort with decision-making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Ability to foster a climate of cooperation among, and build solid relationships with, public agencies, government, boards, committees and other partners. Effective communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services. Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

Healthcare experience an asset. Related Master's degree or higher preferred. Proven ability to foster partnerships and to achieve organizational goals within an organization and ideally managing within a unionized sector.