Manager

The Program Manager is a key leadership role in Primary Care and Chronic Disease Management in Edmonton and reports directly to the Director, Primary Care and Chronic Disease Management. This position is responsible and accountable for providing the direction, leadership and organization over the activities of the Chronic Disease Management program in support of the vision, mission and business plan of Primary Care Alberta. This position will also have site management responsibilities for the East Edmonton Health Centre and coordination and partnership with onsite programs and departments. As part of the Integrated Community Health Services portfolio, this position may be called upon to respond to a public health emergency (as identified by the Medical Officer of Health). This position will be part of Primary Care Alberta effective November 18, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

The Program Manager provides strategic leadership to the Primary Care and Chronic Disease Management department, cultivating strong relationships with key internal and external stakeholders. This role leads the planning, development, implementation, and evaluation of evidence-based services that support education and skill development for clients and providers for various programs. Key responsibilities include overseeing the design and delivery of community chronic respiratory disease, supervised transitional exercise needs and occupational therapy services to ensure these programs align with community needs and best practices. Acts as a liaison between Edmonton-area Primary Care Alberta chronic disease management programs and Primary Care Networks, the Program Manager supports the integration of prevention and management strategies. Additionally, this role provides strategic and operational leadership for the East Edmonton Health Centre, fostering collaborative partnerships and ensuring the delivery of high-quality services.

A minimum of a related Baccalaureate Degree plus appropriate licenses and designations. Equivalencies of education and experience may be considered. A minimum of 5 years in a management role ideally in a community-based health service organization of significant size, complexity and diversity. Experience in chronic disease prevention and management. A demonstrated clear pattern of professional and personal development. In addition, the incumbent will possess a record of accomplishment in the following areas: Progressive leadership experience in a health service environment, including 3-5 years' experience in a management role in healthcare operations. Effective communicator with strong organizational skills, influential skills, client-focused orientation and commitment to providing quality services. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. - Demonstrated ability to manage change and create innovative solutions for complex and diverse issues.

Ability to manage human, financial and physical resources within an operating environment. Proven ability to foster partnerships and to achieve organizational goals within an organization and ideally managing within a unionized sector. Excellent analytical and decision-making skills. Ability to plan, organize and manage short- and long-term plans and projects and deliver customer-focused results. Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners. In-depth knowledge of complex, integrated health systems and the inter-relationships across the continuum of care; solid knowledge of Primary Care Alberta structure and functions. Strong interpersonal and conflict resolution skills.

Master’s degree preferred. Proven ability to build strong relationships with stakeholders. Effective leader and team player who motivates others. Skilled in behavioural change strategies. Broad knowledge of primary care, chronic disease prevention, and key principles of primary care reform. Experienced in system improvement, change leadership, and knowledge translation.