Administrative Support V

This Primary Care Alberta (PCA) Administrative Support V position within the Dept of Family Medicine (DFM) Postgraduate Program is based in Calgary at the Sheldon M. Chumir Health Centre (SMCHC). The Central Program Coordinator of the Postgraduate Family Medicine Program is a key administrative role. This position is responsible for centralized aspects of Residency program and is critical in terms of keeping it operational and residents graduating. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta. This position coordinates & collaborates with the Postgrad admin Rural & Calgary teams particularly the Site & Division Coordinators. Monitor & ensure program requirements are met, and policies & procedures followed such as PGME mandated activities, CaRMS requirements, regulatory requirements, CPSA and CMPA regulations, graduation requirements including exams. Ensure AHS, PCA and UofC policies & procedures are adhered. Responsible for coordinating and executing events/conferences such as Careers Day, Family Medicine Forum, Cabin Fever and Graduation. There will be required travelling within Calgary, Alberta and out-of-province. Responsible for coordinating responses to Resident Verification Letter requests, takes a lead role in our Calgary CaRMS processing, provide admin support for the Awards Committee, and collate & submit responses to CFPC Surveys.

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of post-secondary education (e.g. certificate in office or business administration).

Experience in Medical Residency Program administration. This position serves as a valuable resource for program leadership and contributing to the development of policies & procedures - all while applying in-depth knowledge & expertise regarding the Residency Program, UofC Postgraduate Medical Education (PGME), College of Family Physicians of Canada (CFPC), Professional Association of Residents of Alberta (PARA) etc. Also proficient with MS Office Suite, specifically Excel and MS Outlook & Teams, and Zoom platforms. Exceptional oral and written communication, interpersonal skills, and ability to build relationships with various stakeholders. Demonstrated expertise in data management, reporting, and statistical analysis. Proven accuracy and attention to detail, creativity, and resourcefulness. Strong critical thinking, critical analysis, audience-appropriate communication, and advanced technical writing skills required. Facilitation skills with experience in undertaking liaison and consultations with multiple and diverse stakeholders. Strong demonstrated ability & comfort with decision making responsibilities.

Related experience in a highly responsible administrator role, preferably in an academic or clinical environment. Demonstrated competence in time management, strong planning and organizational skills, and ability to work independently with minimal supervision and an aptitude for problem solving. Proven accuracy and attention to detail, creativity, and resourcefulness.