Administrative Support IV

This position provides advanced level administrative support to the Allied Health (AH) Department, the Leadership Team & frontline staff. You will work under minimal supervision while performing a variety of clerical and secretarial tasks for the AH Department & will be expected to effectively & efficiently manage a wide scope of responsibilities. You will be required to maintain a high standard of interpersonal professional communication & must demonstrate confidentiality, flexibility, & initiative. The position is a key information resource for the department in terms of processes & procedures. A large part of your day will include scheduling & coordinating multiple stakeholders for appointments. You’ll be responsible for managing calendars, coordinating meetings, & booking rooms as well as minute taking & preparing & disseminating documentation to support operational & business events. In this position you will gather, compile & format data, information, & statistics; prepare information for reports & ensure that accurate records are kept. This position will require the incumbent to coordinate purchase, maintenance & repair of clinical & office equipment & supplies.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Experience with scheduling, managing work queues, & creating templates in Connect Care. Schegistrar and Referrals Coordinator Roles required. Minimum 6 months experience in administrative support position in Allied Health. Excellent customer service skills; ability to effectively & professionally communicate with staff, clients, referral sources, & other stakeholders. Able to work under minimal supervision & under time constraints (e.g. meet changing deadlines/schedules). Able to assist staff with computer hardware & software queries.

Experience with Oracle/iProcurement. Proficiency with Microsoft Office suite (Word, Outlook, Excel, Access, PowerPoint). Experience ordering & maintaining office/IT equipment (e.g., computer & devices such as headsets, fax, photocopier, vocera). Typing speed 60-80 wpm. 2 years' experience in the area of medical office administration in an acute care hospital. Proven ability to learn new software systems.