Administrative Support IV

Reporting to the Health Information Management Registration Supervisor and collaboration with Patient Flow department, the Admin Support IV coordinates bed assignments for Emergency, ambulatory care clinics, RAAPID transfers, admissions, and completion of census reports for the overnight period. The AS IV is also responsible for patient registration in the Emergency Department. Obtaining and inputting accurate demographic & financial information, in the appropriate hospital information system. Essential functions of the position; Obtains and records accurate demographic and financial information on patients, by interviewing patients, family members and/or care providers. Consistently applies Positive Patient Identification during the registration/pre-registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verifies patient eligibility as it relates to healthcare coverage. Reviews Financial Agreement Forms with patients without valid provincial healthcare coverage & ensures appropriate form completion. Prepares identification labels & wristbands; verifies patient’s name and date of birth when applying wristband to patient. Consistently applies best practice as outlined in the Provincial Registration Standards & Practices Manual. In accordance with Health Information Act (HIA) and other privacy legislations in effect, always comply with AHS’s Information Privacy & Information Security policies. Other related duties as assigned by the Supervisor. Physical requirements include ability to push/pull patients in wheelchairs, assisting with carrying patient belongings upwards of 20 lbs. To ensure your skills and qualifications are considered please attach a resume with your application. This position is a weekend, nights shift position, Fridays and Saturdays.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Minimum 1 year of HIM Registration experience is required. Medical Office Assistant or Unit Clerk program is required, although other relevant post-secondary education may be considered. Medical Terminology test will be administered (pass mark of 60%). Keyboarding skills of 40 wpm (corrected for errors), typing test will be administered. Intermediate knowledge of Microsoft Office Suite programs. Must have a proven record of maintaining privacy with sensitive information and situations. Possess and demonstrate strong interpersonal, communication skills, ability to interact in a positive and respectful manner. Ability to work effectively in a team environment, prioritize and organize work in fast-paced surroundings.

Registration experience, Connect Care training specific to the role, and a working knowledge of the Provincial Registration Standards.