Administrative Support III

To ensure your skills and qualifications are considered please attach a resume and cover letter with your application. The successful applicant will have availability to provide support and work shifts that provide 24/7 coverage for the facility. Reporting to the Health Information Management - Registration, Switchboard and Patient Information Supervisor the Administrative Support III utilizes the provincial Connect Care system for patient registration duties. Responsibilities include following the Provincial Registration Standards for registering inpatient, outpatient, emergency department, Diagnostic Imaging encounters in the Emergency Department and Main Admitting areas in the RDRHC. Duties include: Positive Patient Identification, verification of provincial health care or other insurance coverage, completion of appropriate financial forms, payment collections for uninsured services, medical supplies etc, creation of Unique Lifetime Identifier (ULI) number for non-residents of Alberta/new Alberta residents/newborns in the Alberta Netcare Person Directory and wayfinding services. This fast-paced opportunity requires an incumbent who can exercise good judgment, initiative and able to work with a high degree of confidentiality, independence, and accuracy. Demonstrated ability to interact in a positive and professional manner, excellent customer service skills, and enjoy working in a team environment.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Medical Office Assistant or Unit Clerk program is required, although other relevant post-secondary education may be considered. Medical Terminology test will be administered (pass mark of 60%). Keyboarding skills of 40 wpm (corrected for errors), typing test will be administered. Must have a proven record of maintaining privacy with sensitive information and situations. Possess and demonstrate strong interpersonal, communication skills, ability to interact in a positive and respectful manner. Ability to work effectively in a team environment, prioritize and organize work in fast-paced surroundings.

Preference will be given to qualified internal Health Information Management candidates with Registration experience, Connect Care training specific to the role, and a working knowledge of the Provincial Registration Standards.