Administrative Support III

Working under the general direction of the area supervisor, the Administrative Support III - Reception Clerk performs reception and other clerical duties for the Diagnostic Imaging department located at Foothills Medical Center. The individual will be required to assist with obtaining and maintaining all records associated with appointments and will work closely with other areas within the Diagnostic Imaging department and FMC units. This position requires extensive walking between several units that would require coverage throughout the shift.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Medical Terminology Course required. It's Your Move and CPR certification required. Accurate and proficient keyboarding skills - must be able to type a minimum of 35 wpm. Absolute attention to detail and accuracy. Excellent knowledge of the English language both written and oral. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive, and tactful. Demonstrated ability to work independently. Skilled at paying close attention to detail. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs. Minimum 2 years Diagnostic Imaging experience. Demonstrated proficiency in Windows (Word, Excel, Internet, and Email). Must be able to utilize dual monitors. Must be able to lift a minimum of 25 lbs and push/pull 50 lbs. May assist healthcare providers with lifting or transferring patients and pushing stretchers. In accordance with Health Information Act (HIA), Freedom of Information and Privacy (FOIP) and other privacy legislation in effect the incumbent shall comply at all times with APL / AHS’s Information Privacy and Information Security policies.

DI Front Desk and Registration Basics Connect Care experience. Previous Diagnostic Imaging experience. Previous electronic Diagnostic Imaging Scheduling experience preferred. Recognized Business/Clerical course desired. Minimum 3 months recent experience in a hospital or medical environment, involved in booking, reception, and clerical duties preferred.