Description
A career as a Branch Administrator and Operations Agent at National Bank Private Banking 1859, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you’ll ensure that the branch runs smoothly by efficiently managing administrative tasks, operational activities and any other special projects to be coordinated within the team.
Your job:
- Act as a contact person in resolving operational, relational and IT issues for all branch staff
- Perform a variety of day-to-day administrative tasks (e.g., managing mail, filing, ordering supplies)
- Post transactional entries on client accounts and assist the banking associates in administrative tasks
- Closely monitor budgets related to the branch’s operating activities and promote good business practices
- Ensure that the branch’s administrative procedures and policies are followed
- Keep client files up to date
- Take phone calls, welcome clients and direct them to the appropriate employee
- Organize, coordinate and manage meetings with clients and partners
- Make sure that the premises and a quality work environment are maintained
Your team:
National Bank Private Banking 1859 is committed to building long-term, profitable and meaningful relationships. You will be part of a team that is evergrowing and thrives on teamwork. You will report to the Manager of Customer Service and work closely with a team of Banking Associates to monitor the daily administrative work of the office.
Prerequisites:
- High School or Post-Secondary education in Finance an asset
- Organizational and priority management skills
- Very good knowledge of Word, Excel and Outlook
- Ability to adapt to change and work under pressure