Benefits
- Company supplied uniform
- Employee assistance program
- Life insurance
- Medical and paramedical expenses coverage
- Pension plan
- Social activities organized by the company
- Salary To be discussed
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40.00 h - Full time
-
Permanent job
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Work shift shift work
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1 position to fill as soon as possible
Description
YOUR ROLE
As Passenger Services Agent, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, help passengers requiring assistance, order meals and all other requests in order to ensure that our customers have the most enjoyable experience possible.
Work environment
Requested skills
DO YOU HAVE THE PROFILE?
• Experience in a passenger service agent role, customer service, and ideally within the aviation industry;
• You are known for your punctuality and your ability to multitask.
• You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
• You consistently offer distinctive customer services.
• You are bilingual (French and English);
• Knowledge of Cree language and culture is an asset;
• Split shifts, weekends;
• You are comfortable learning to use new computer tools.
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
High school
Diploma
DES
Completed
Work experience (years)
0-2 years
Written languages
Fr : Intermediate
En : Intermediate
Spoken languages
Fr : Advanced
En : Advanced
Internal reference No.
YVO-CS-242
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