Senior Channel Sales Manager- Referral Driver

Title: Channels Sales Manager Referral Driver & COI Program

Location: Mississauga, Hybrid

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful Expertise is a core value at ADP, and in Corporate, our colleagues around the world depend on us for that. Whether it's a new product in development, a new technology under consideration, a new business acquisition or a new office opening, Corporate plays a critical role in ADP's growth. We are a passionate partner committed to ADP's success - and are looking for like-minded individuals who want to be part of our winning team.

POSITION SUMMARY
The primary responsibility of this role as Senior Channel Sales Manager of Referral Driver is to partner closely with Service teams to drive qualified referrals to Sales, ensuring a consistent flow of high-quality opportunities and strengthening collaboration across the client lifecycle called. This includes building strong relationships with regional Service leaders and front-line associates, creating clear referral pathways, removing friction in the process, and equipping Service teams with the knowledge and tools they need to confidently identify, qualify, and submit referrals.

In addition, the Senior Channel Sales Manager of Referral Driver is also responsible for supporting the COI Program. As all sales associates and leaders are enabled to drive COI partners, the support required will be both operational execution and executive support on opportunities at both the DM and Leader level as needed. The goal is to increase referral activity, lead volume, lead quality, and ultimately drive measurable sales outcomes. The role also includes designing and executing programs and promotions to improve referral engagement, and tracking performance at the monthly, fiscal-year, and year-over-year levels.

Role Responsibilities:

• Partner closely with Service leadership and teams to identify referral opportunities, streamline referral workflows, and drive sustained referral volume and quality.
• Build strong relationships with regional Service stakeholders to improve awareness, engagement, and ownership of referral-driving expectations.
• Achieve or exceed specialist quota on a monthly, quarterly, and annual basis based on closed units sold.
• Be a subject matter expert on all aspects of the Client Referral Program, including criteria, workflows, SLAs, and success metrics.
• Collaborate with Finance to develop appropriate incentive structures, reporting mechanisms, and payment processes.
• Create and deliver enhanced training for internal stakeholders, District Managers, Service teams, and new hires to ensure full understanding of referral best practices.
• Develop strategies to reduce or eliminate friction points across the referral process, with a focus on improving Service-to-Sales handoffs.
• Collaborate across ADP-including U.S. colleagues-on a strategic framework to significantly increase referral activity.
• Support internal stakeholders in sales execution, referral readiness, and program management.
• Create tools, job aids, and resources to enable District Managers and Service associates to generate high-quality referrals and support the sale of leads.
• Drive accountability with Sales and Service leadership to ensure the right referral activities, behaviors, and results.
• Maintain regular communication with key contacts at channel partners to solicit feedback and improve program performance.
• Develop an annual business plan focused on optimizing referral workflows, deepening Service partnerships, and exceeding quota expectations.
• Conduct ongoing research into best-in-class referral programs and assess opportunities for ADP to adopt or enhance practices.
• Demonstrate a strong understanding of payroll, HR, and TLM solutions to articulate program value and empower Service partners to identify opportunities.
• Lead and manage the regional Centers of Influence COI) program, including engagement strategy, partner activation, tracking, and performance optimization.
• Enable sellers and leaders with clear COI program education, playbooks, talk tracks, and ongoing coaching to ensure consistent execution across the region.
• Oversee all COI program operations, including compliance, submission workflows, reporting accuracy, and process improvements to ensure a seamless experience for both associates and partners.
• Attend relevant trade shows and industry conferences as appropriate.
• Attend and participate in weekly roll-call meetings for multiple business segments.
• Establish a reporting cadence, prepare formal updates, and lead recurring meetings on program performance.
• Provide monthly referral and sales reporting; collaborate with regional Channel Sales Managers as needed.
• Travel as required.

Required Qualifications:

• Five plus years of sales experience
• Proven ability to effectively prospect into the C-Suite and continually achieve or exceed sales quota
• Keen discovery skills and a desire to challenge prospects to improve their business processes
• Excellent sales skills with a high level of proficiency in persuasive communications
• Industry knowledge and/or knowledge of ADP's competitors is an asset
• Demonstrated success in a team-selling environment
• Skilled in effective use of CRM
• Excellent work ethic, motivation, and leadership skills
• Highschool diploma is required.
• Valid Drivers Lisc.

PREFERRED QUALIFICATIONS:

• Proven ability to effectively lead with influence
• Excellent planning skills and ability to implement successful sales strategies
• Ability to effectively communicate through all mediums verbal, listening, written),
• Strong work ethic
• 50% Travel

Join a company where leadership is earned, and performance is rewarded. Apply today and lead the next generation of ADP sales talent.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to more easily integrate your work and your life.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Ready to #MakeYourMark? Apply now!

To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos

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Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is CAD $166,400.00 - CAD $216,400.00 / Year*

A little about ADP: We are a comprehensive global provider of cloud-based human capital management HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.