Receptionist - Port of Quebec Marina (seasonal employment)

Anchored in the heart of Quebec City's historic and tourist district, the Port of Quebec Marina enjoys an exceptional location. From the Petit Champlain district to the ramparts of the old city, it's within walking distance of the city's main attractions. The Marina has 415 berths to welcome boaters.
The receptionist is a key player in the Marina's customer experience. His role and the quality of the welcome he offers to boaters and Marina users are essential to the Marina's smooth operation.

Responsabilités

• Greet customers;
• Handle reception calls;
• Provide customers with regulatory documentation and tourist information;
• Invoice, collect fees for services rendered and prepare deposits;
• Fill out handling, pontoon change request, liability waiver (during handling) and visitor forms (daily);
• Maintain sales inventory and customer files;
• Take visitor reservations and complete lock control sheets.

• Play a key role in welcoming members and visitors to the Marina;
• Work throughout the summer season in a friendly summer environment;
• Work with a young and dynamic team.

• An high school diploma or equivalent;
• At least 1 year's experience in a similar position.;Ability to multi-task;
• An interest in customer service;
• Good skills of the English language.

• Experience in billing;
• Customer service;
• Knowledge of the maritime environment.