Oracle Procurement Techno-Functional Lead

ARE YOU READY to step up and take your technology expertise to the next level?

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Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice:

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• About the Role:
  We are seeking a highly skilled and experienced Oracle Procurement Techno-Functional Lead to join our team. The ideal candidate will have expertise in Oracle E-Business Suite (EBS) with a focus on Procurement modules, including iProcurement, Purchasing, Sourcing, Inventory, and iSupplier. This role requires a blend of technical and functional expertise to lead and support procurement solutions, ensuring seamless integration and optimal performance. The candidate will also be responsible for managing and delivering L1.5 and L3 support services.

• Key Responsibilities:

1. Techno-Functional Expertise:

• Provide end-to-end support for Oracle EBS Procurement modules, including iProcurement, Purchasing, Sourcing, Inventory, and iSupplier.

• Analyze business requirements and translate them into technical and functional solutions.

• Develop and customize Oracle EBS workflows, reports, and interfaces to meet business needs.

• Troubleshoot and resolve technical and functional issues in Oracle Procurement modules.

• Collaborate with cross-functional teams to ensure seamless integration with other Oracle EBS modules.

2. L1.5 Support Responsibilities:

• Act as the first point of escalation for complex issues that cannot be resolved by L1 support.

• Perform root cause analysis for recurring issues and provide permanent solutions.

• Monitor system performance and proactively identify potential issues.

• Assist in user training and provide guidance on best practices for using Oracle Procurement modules.

• Document resolutions and update knowledge base articles to improve L1 support efficiency.

3. L3 Support Responsibilities:

• Handle critical and high-priority incidents requiring advanced technical expertise.

• Design and implement system enhancements, patches, and upgrades in collaboration with the development team.

• Conduct impact analysis for changes and ensure minimal disruption to business operations.

• Lead the resolution of integration issues between Oracle Procurement modules and other systems.

• Provide strategic recommendations for system optimization and process improvements.

4. Leadership and Collaboration:

• Lead and mentor a team of technical and functional consultants.

• Collaborate with stakeholders to understand business needs and align solutions with organizational goals.

• Ensure timely delivery of projects and support services while maintaining high-quality standards.

• Communicate effectively with clients, team members, and management to provide updates and resolve issues.

5. Documentation and Compliance:

• Maintain comprehensive documentation for system configurations, customizations, and support activities.

• Ensure compliance with organizational policies, industry standards, and regulatory requirements.

This role requires in office presence at client location in Victoria (BC) 1-2 times/week