Senior Business Insights Analyst

The Senior Business Insights Analyst will be a part of the Affinity Business Insights team and will be tasked with packaging models, automating workflow, and operationalizing analytics solutions to generate business value to various parts of the JH/Manulife. The ideal candidate must be a sophisticated programmer with a good understanding of Data Science, Data Engineering, and DevOps.

Impact and Influence. The incumbent will take disparate data sources and transform them into meaningful dashboards, providing deeper insights into the business. They will work will drive data-informed decision-making and create efficiencies across teams. This is a greenfield opportunity to build data processes from the ground up, establishing best practices and improving operational workflows. With the autonomy to build, refine, and enhance reporting structures, they will play a key role in shaping long-term success.

Career Growth. The successful candidate will take on high-impact business projects that contribute to organizational growth. The role will evolve beyond data reporting to include implementing strategic initiatives, collaborating with teams across the organization, and driving meaningful change. The individual will have the opportunity to expand skills in project management while deepening their understanding of the Insurance industry.

Position Responsibilities

• Reporting and analytics. Deliver actionable insights by creating and managing ad hoc queries and reports from various data sources to support organizational decision-making. Design and implement dashboards that provide real-time visibility into key metrics, ensuring stakeholders can access the information they need. Collaborate with teams to identify reporting needs, streamline data visualization, and drive a culture of data-informed decision-making.

• Data quality. Develop and implement a comprehensive data strategy to ensure data accuracy, consistency, and reliability across the organization. Identify and address gaps between current data and the desired state through data cleansing, enrichment, and validation processes. Establish robust governance standards to maintain integrity and compliance. Collaborate with teams to align data practices with organizational goals and promote data literacy and best practices.

• System Implementation. Play a key role in the adoption of new systems and technologies to support operational efficiency. Whether integrating a CRM, optimizing data platforms, or refining internal tools, ensure seamless implementation and alignment with business needs.

• Efficiency, Automation, and Business Impact. Beyond traditional data responsibilities, this position will support broader business initiatives, identifying opportunities to improve workflows and reduce manual effort. Lead and project manage initiatives that enhance operational efficiency and drive business growth. Work cross-functionally, track and measure the impact of process improvements, ensuring continuous optimization and alignment with organizational goals. This is an opportunity to combine data expertise with hands-on problem-solving to make a lasting impact on the business.

• Provide support to business areas, investigating operational related problems/inquiries, and recommending and implementing solutions.

• Develop business requirement documents and specifications.

• Work as directed by management team to research and document business issues involving workflow procedures and processes.

• Analyze data and work with management to develop creative solutions.

• Coordinate recommended process changes, enhancements and product implementations including test plans to ensure successful implementation.

• Act as business unit liaison with other business units including Information Systems, etc.

• Assume the role of technical expert responsible for developing and guiding more junior team members.

• Identify and recommend staff training needs in response to process changes or new product/system implementations.

Required Qualifications:

• Expert level experience with PowerBI.

• Hands-on experience with large-scale systems in software engineering.

• Familiarity with big data processing and building data APIs. Experience with automated data quality frameworks is a plus.

• Advanced working SQL knowledge and experience working with relational databases and SQL.

• Experience working with cloud native architecture (PaaS) using Azure stack preferably and experience with Azure ML, DataBricks (Spark), Azure Data Factory will be an asset.

• Experience in building ETL pipelines to perform feature engineering on large-scale dataset using Spark.

• Good understanding of project management methodologies and workflow design.

• Ability to influence and negotiate with others to meet project deadlines.

• Understanding of system design and analysis and user testing.

• Strong organization, communication and interpersonal skills.

• Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels.

• Demonstrated understanding of issues relevant to business unit.

• Strong problem-solving skills and analytical ability.

• Project-specific decisions, working with the business.

• Prioritizing and reprioritizing work deliverables and projects for external clients based on changing deadlines, costs, and scope of projects.

• Managing internal and external resources, clients and advisors to achieve targets.

• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région de référence du salaire

Modalités de travail

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.