Fall Co-op 2026 - National Education Specialist II

At Manulife John Hancock, we believe in investing in the future - starting with you. Our National Education Specialist Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

As part of Group Retirement Solutions (GRS), the mandate of the National Education Team is to engage plan members in participating in their group retirement program. We create education and communication materials to prompt members to act and make decisions.

Reporting to the Manager, Member Education, you will support the development and delivery of effective member education materials to engage plan members and grow plan members’ assets in their group retirement plans.

Position Responsibilities:

Administration:

• Support the transition of documents to a new document management system.

• Ensure documents are categorized and labeled accurately and then saved in the correct location.

• Create enrollment and other member communication materials in a range of formats.

• Enter descriptions of plan benefits and other data in Manulife’s systems.

• Review materials for accuracy and readability to ensure quality and usability.

• Identify discrepancies between documents.

• Coordinate the translation of materials when required.

• Ensure enrollment and other communication materials receive all required approvals and are ready for distribution to plan members.

• Other duties as assigned.

Project Management:

• Manage a significant number of tasks to deliver results on time and accurately.

• Track productivity and report on progress as requested.

• Build and maintain a database of well written, clear, and accurate content for plan member communication pieces ensuring key messages are incorporated.

Relationship management:

• Consult and collaborate with multiple internal contacts to ensure the accuracy of material and obtain approval.

• Support the National Education Specialists on the development and execution of the member education deliverables.

• Consult and collaborate with multiple internal contacts to ensure the accuracy of material and obtain approval.

• Support the National Education Specialists on the development and execution of the member education deliverables.

Required Qualifications:

• Currently pursuing an undergraduate degree in marketing, communications, business studies, or a related discipline.

• Previous project management experience or business experience in insurance or retirement savings an asset.

• Proven ability to spot inconsistencies, question data, and work with others to resolve questions.

• Ability to work independently and as part of a team.

• This role requires a high proficiency in written and spoken English, proficiency in written French an asset.

• Desire to learn and develop.

• Strong Customer Service orientation with a focus on service excellence.

• Strong time management skills with ability to multitask.

• Proven attention to detail.

• Ability to manage a large work volume.

• Positive attitude and flexibility to adapt to changing projects and timelines.

• Strong oral and written communication skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Application Instructions:

• Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file.

Salary range is expected to be between:

$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term.

#LI-Hybrid

Le poste annoncé correspond à une vacance existante.

Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande. Pour en savoir plus, veuillez consulter notre énoncé sur la collecte de renseignements personnels.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à hr@manulife.com.

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