Senior Manager, Fraud Governance & Strategy, Enterprise Fraud Risk - 38706

Position Tittle: Senior Manager, Fraud Governance & Strategy, Enterprise Fraud Risk

Location Address: Toronto - Hybrid: 3 days in-office (will increase to 4 days in future)

Anchor days: Wed, Thursday

Contract Duration: 6 months, possibility of extension or conversion to FTE

Number of Positions: 1

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Story Behind the Need

Business group: Global operational Risk

Project: Fraud risk documentation and reporting project

Contributes to the overall success of the Enterprise Fraud Governance & Strategy Team, ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, standards and procedures.

Reason: Backfill

Individual contributor role responsible for high profile support and execution on enterprise wise Fraud Risk Policy Development activities. Incorrect information, policy interpretation or policy or advice to business line could result in significant fines, negative regulatory classifications and reputational damage to the organization.

Key Accountabilities

• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Conducts annual policy reviews and update of all Fraud Risk policies enterprise wide ensuring all exceptions and decisions are captured on Global Financial Crimes Risk Management records

• Monitors and analyses any regulatory development (changes or new laws, regulations, industry trends) at a business line, country, and regional level providing recommendations to senior management for approval

• Reviews and approves business line or country specific Fraud Risk policies, within the authority granted

• Brings to the attention of other Global Policies and Standards team members any implied impacts to their respective areas of specialization

• Maintains the Legislative Control Matrices required under eRCM

• Oversees the updates of Fraud Risk policies (global/local) ensuring its distribution to all relevant business partners (English/French/Spanish)

• Maintains up-to-date centralized Global Fraud Portal of policies, standards, interpretations, frequently questions and answers, and exceptions approved

• Liaises with Operations, Financial Intelligence Unit and IT&S to ensure all policy changes are duly incorporated on specific system requirements as per regulation

• Provides advice and counsel on policy interpretation to business lines as required ensuring adequate understanding by business leaders on its execution

• Actively participates on all activities relevant to Correspondent Banking such as, and not limited to, updates to external website materials, completion of other bank’s compliance questionnaires, and participation in Fraud Risk reviews

• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Develops a process and governance strategy for the coordination and central tracking of all Fraud Risk issues management for the business lines and second line Global Fraud Risk Unit

• Develops reporting processes and formats for senior management and executive management consumption

Must have skills:

1) 5 years of relevant experience in Fraud

2) Working experience within Fraud capabilities including detection, monitoring requirements

3) Solid knowledge of Fraud regulations and regulatory reporting framework

4) Must have recent experience with risk documentation with strong documentation skills

5) Experience with Fraud detection and monitoring platforms is a must have

6) Excellent written communication skills to develop Fraud risk documentation

Nice to have:

• Working knowledge of the different bank business policies, procedures, processes and systems.

• Demonstrated attention to detail to ensure accuracy of data collation and reporting

• Experience with Power BI is nice to have

• Bilingual with Spanish speaking an asset

Education:

Bachelor’s degree (University Degree)

Best VS. Average Candidate:

The ideal candidate will have strong experience with Fraud regulations and regulatory reporting framework. Recent experience with Fraud detection and monitoring platforms. Excellent written communication skills to develop Fraud risk documentation is critical for the role.

Candidate Review & Selection

Interview format:

- 1st round with over in-person/ MS team- 45mins

Behavioral questions based on previous experience.

- 2nd round - in-person

Continued questions based on previous experience

Hiring Manager’s availability to interview: ASAP